Canstar's 2024 Home Loan Awards

Outstanding Value Award – Home Lender
Outstanding Value Award – Variable Home Lender
Outstanding Value Award – Fixed Home Lender
Outstanding Value Award – Investment Home Lender
Outstanding Value Award – Investment Variable Home Lender
Outstanding Value Award – Investment Fixed Home Lender

Australia’s biggest comparison site, Canstar, releases its
2024 Home Loan Awards.

Released: 22 February, 2024

About the Home Loan Awards

Canstar’s Home Loan Awards recognise the lenders that provide outstanding value and serve a range of home loan borrowers with their suite of home loan products.

Learn more about our Award process in the methodology.

home loans award logo 2024

Numbers crunched by Canstar Researchers

  • 80 providers assessed
  • 5,960 products considered
  • 4,694 products rated
  • 96 consumer profiles considered
  • 22 award-winning providers

Read our methodology →

View the full Star Ratings results →

View all Star Ratings and Awards →

About this year’s awards

Josh Sale – Canstar’s Group Manager, Research & Ratings

Over the last 12 months, the Australian mortgage market experienced unprecedented interest rate volatility, impacting homeowners and prospective buyers alike. Borrowers on a variable-rate encountered relentless rate rises, while many of those with fixed-rate loans from the COVID era continue to experience bill shock when their terms come to an end.

The year highlighted the importance for homeowners to carefully consider their mortgage arrangements and choose the right provider.

Canstar’s Home Loan Awards recognise the providers who offer outstanding value in both price and features. Whether you’re an investor or owner occupier looking to take out a new home loan or refinance an existing one, these awards could help you make a more informed choice.

Canstar’s Home Loan Awards leverage our sophisticated Home Loans Star Ratings methodology to identify the lenders who have best served a range of home loan customers over the preceding six-month observation period.

Congratulations to the Award winners

(Winners are listed alphabetically)

Australian Mutual Bank

Outstanding Value Award
– Home Lender
– Fixed Home Lender
– Investment Home Lender
– Investment Fixed Home Lender

BankVic

Outstanding Value Award
– Home Lender
– Variable Home Lender

Bendigo Bank

Outstanding Value Award
– Home Lender
– Variable Home Lender
– Investment Variable Home Lender

Beyond Bank

Outstanding Value Award
– Investment Variable Home Lender

Community First Bank

Outstanding Value Award
– Home Lender
– Variable Home Lender
– Fixed Home Lender
– Investment Variable Home Lender

Easy Street

Outstanding Value Award
– Home Lender
– Variable Home Lender
– Fixed Home Lender
– Investment Home Lender
– Investment Variable Home Lender
– Investment Fixed Home Lender

Greater Bank

Outstanding Value Award
– Fixed Home Lender
– Investment Home Lender
– Investment Fixed Home Lender

Horizon Bank

Outstanding Value Award
– Fixed Home Lender
– Investment Fixed Home Lender

Hume Bank

Outstanding Value Award
– Home Lender
– Variable Home Lender
– Investment Home Lender
– Investment Variable Home Lender
– Investment Fixed Home Lender

Illawarra Credit Union

Outstanding Value Award
– Fixed Home Lender

IMB

Outstanding Value Award
– Fixed Home Lender

LCU

Outstanding Value Award
– Variable Home Lender

Loans.com.au

Outstanding Value Award
– Variable Home Lender

Newcastle Permanent

Outstanding Value Award
– Investment Home Lender
– Investment Variable Home Lender
– Investment Fixed Home Lender

Pacific Mortgage Group

Outstanding Value Award
– Home Lender
– Variable Home Lender
– Investment Home Lender
– Investment Variable Home Lender

Qudos Bank

Outstanding Value Award
– Home Lender
– Fixed Home Lender

Queensland Country Bank

Outstanding Value Award
– Investment Home Lender
– Investment Variable Home Lender

Regional Australia Bank

Outstanding Value Award
– Fixed Home Lender

Summerland Bank

Outstanding Value Award
– Investment Fixed Home Lender

Tiimely Home

Outstanding Value Award
– Home Lender
– Variable Home Lender

Unloan

Outstanding Value Award
– Variable Home Lender

Up

Outstanding Value Award
– Fixed Home Lender


Does Canstar rate other products?

 

 

About Canstar

Canstar also has insights and information about financial products and services generally. You can find out about topics such as: interest ratesbuy now pay later (BNPL)business products and tax. You may also be interested in discovering more about calculators and resources, such as our rate checker and free credit score tool, to help you with your financial decision-making.

FAQs

Canstar’s expert researchers review the overall value offered by a provider for its products in a financial services category. We consider metrics such as price and costs against features and functionality, with all of the competitors in a category compared using Canstar’s unique research methodology. The products or providers recognised as winners are those that offer the highest overall value proposition.

In addition to Canstar’s Star Ratings that appear in our comparison tables, Canstar gives Outstanding Value Awards that identify providers with high-performing products. Separately, Canstar’s Customer Satisfaction Awards reveal how content customers are with a particular financial institution or insurance provider.

Canstar recognises financial institutions with annual Awards for outstanding value across a wide range of product categories. These Awards are given to the providers whose products are the strongest overall performers in our Star Ratings over the award period.

Canstar’s Customer Satisfaction Awards are for providers, recognising institutions with the most satisfied customers overall based on consumer surveys.

As Australia’s biggest financial comparison site*, Canstar compares more than 775 brands across more than 30 finance categories. Each of Canstar’s Star Ratings and Awards uses a unique methodology that is brought together by our expert Research team, with products analysed based on price and features. The top 10% of products are recognised with a 5-Star Rating. You can find out more about how Canstar’s value-based rating system works.

For media enquiries, commentary or analysis about Canstar’s Star Ratings and Awards, including our Outstanding Value Awards or Customer Satisfaction Awards, please contact our Corporate Affairs team.


About: Josh Sale, Group Manager, Research & Ratings

Headshot of Josh Sale, Canstar

Bachelor of Commerce, Economics/Finance dual major, Griffith University. Master of Data Science, Strategy and Leadership, RMIT (ongoing studies)

Joshua Sale is responsible for developing the methodology and delivering Canstar’s flagship Star Ratings, as part of Canstar’s Research team. With tertiary qualifications in economics and finance, he enjoys helping Australians find more suitable financial products by transforming complex calculations into a consumer-friendly Star Rating that explains the values and benefits of different financial products.

As one of Canstar’s company spokespeople, Joshua has participated in print, radio and broadcast interviews with the likes of the Australian Financial Review, news.com.au and Money magazine, along with other leading media outlets, discussing topics such as home loan equity, banking incentive schemes, digital wallets and wider finance trends.

Joshua is known for his ability to simplify complex products and technical information, crunching the data into meaningful insights for consumers about finance. He has analysed several consumer markets across banking, insurance and wealth, and is keenly interested in various topics, ranging from how Australians interact with their superannuation funds, to the dynamic nature of the health insurance market, and collecting and redeeming credit card reward points.

Joshua believes that knowledge is the first step towards empowerment. Even while studying, he facilitated peer-assisted study sessions for economics, and represented his University’s Business School in an academic committee.

You can follow Josh on LinkedIn, and Canstar on Twitter and Facebook.


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