2024 Fixed Rate Home Loan Awards

Bank of the Year – Fixed Rate Home Loan
Customer Owned Bank of the Year – Fixed Rate Home Loan
Non-Bank of the Year – Fixed Rate Home Loan

Canstar releases its
2024 Fixed Rate Home Loan Awards.

Released: 15 August, 2024

About the Fixed Rate Home Loan Awards

Canstar’s Fixed Rate Home Loan Awards recognise the institutions that provide outstanding value fixed rate home loan products to consumers in Australia. The Award takes into consideration banks, customer-owned banks and non-bank lenders.

Learn more about our Award process in the methodology.

2024 fixed rate home loans award logo

Numbers crunched by Canstar Researchers

  • 78 home loan providers rated
  • 5 fixed rate terms analysed
  • 2 consumer profiles considered
  • 3 award-winning providers

Read our methodology →

Compare Home Loans →

View all Star Ratings and Awards →

About this year’s awards

Josh Sale – Canstar’s Group Manager, Research & Ratings

While the cash rate from the Reserve Bank of Australia (RBA) has remained stable since November 2023, Australia has faced an extremely volatile time for home loan interest rates over the last couple years. According to Canstar Research, industry trends suggest uncertainty continues to cloud the future of home loan interest rates. 

With this in mind, this year’s standout providers were the ones with some of the lowest rates who made the fewest changes to their fixed rates over the last six months.

Canstar’s Fixed Rate Home Loan Awards uses our unique and sophisticated methodology in conjunction with the Home Loan Star Ratings to compare the cost and features of a fixed rate home loan to determine the products that offer outstanding value.

Congratulations to the Award winners

(Winners are listed alphabetically)

Australian Mutual Bank

Customer Owned Bank of the Year – Fixed Rate Home Loan Award

Owned Bank of the Year award. They’ve significantly improved their offerings across the board, now leading the market in 3-year and 5-year term options. For both 3-year and 5-year terms, they’ve reduced their interest rates year on year for investments and fixed residential loans. These changes have made Australian Mutual Bank a standout choice in the customer-owned banking sector, offering more competitive rates for customers seeking medium to long-term loan options.

HSBC

Bank of the Year – Fixed Rate Home Loan Award

HSBC has once again picked up the Bank of the Year Award by maintaining a low average historical rate over the past six months compared to others in the market. With options available for all loan terms and market-leading investment products, HSBC is an outstanding choice for anyone seeking a fixed loan.

Tiimely Home

Non-Bank of the Year – Fixed Rate Home Loan Award

Tiimely, formerly known as Tic:Toc, has consistently performed well and has retained the Non-Bank of the Year award this year. They lead the market in 2-year, 3-year, and 4-year term options by offering competitive rates and excellent features, including an optional offset account for $10 per month.


Does Canstar rate other products?

 

 

About Canstar

Canstar also has insights and information about financial products and services generally. You can find out about topics such as: interest ratesbuy now pay later (BNPL)business products and tax. You may also be interested in discovering more about calculators and resources, such as our rate checker and free credit score tool, to help you with your financial decision-making.

FAQs

Canstar’s expert researchers review the overall value offered by a provider for its products in a financial services category. We consider metrics such as price and costs against features and functionality, with all of the competitors in a category compared using Canstar’s unique research methodology. The products or providers recognised as winners are those that offer the highest overall value proposition.

In addition to Canstar’s Star Ratings that appear in our comparison tables, Canstar gives Outstanding Value Awards that identify providers with high-performing products. Separately, Canstar’s Customer Satisfaction Awards reveal how content customers are with a particular financial institution or insurance provider.

Canstar recognises financial institutions with annual Awards for outstanding value across a wide range of product categories. These Awards are given to the providers whose products are the strongest overall performers in our Star Ratings over the award period.

Canstar’s Customer Satisfaction Awards are for providers, recognising institutions with the most satisfied customers overall based on consumer surveys.

As Australia’s biggest financial comparison site*, Canstar compares more than 775 brands across more than 30 finance categories. Each of Canstar’s Star Ratings and Awards uses a unique methodology that is brought together by our expert Research team, with products analysed based on price and features.  You can find out more about how Canstar’s value-based rating system works.

For media enquiries, commentary or analysis about Canstar’s Star Ratings and Awards, including our Outstanding Value Awards or Customer Satisfaction Awards, please contact our Corporate Affairs team.


About: Josh Sale, Group Manager, Research & Ratings

Headshot of Josh Sale, Canstar

Bachelor of Commerce, Economics/Finance dual major, Griffith University. Master of Data Science, Strategy and Leadership, RMIT (ongoing studies)

Joshua Sale is responsible for developing the methodology and delivering Canstar’s flagship Star Ratings, as part of Canstar’s Research team. With tertiary qualifications in economics and finance, he enjoys helping Australians find more suitable financial products by transforming complex calculations into a consumer-friendly Star Rating that explains the values and benefits of different financial products.

As one of Canstar’s company spokespeople, Joshua has participated in print, radio and broadcast interviews with the likes of the Australian Financial Review, news.com.au and Money magazine, along with other leading media outlets, discussing topics such as home loan equity, banking incentive schemes, digital wallets and wider finance trends.

Joshua is known for his ability to simplify complex products and technical information, crunching the data into meaningful insights for consumers about finance. He has analysed several consumer markets across banking, insurance and wealth, and is keenly interested in various topics, ranging from how Australians interact with their superannuation funds, to the dynamic nature of the health insurance market, and collecting and redeeming credit card reward points.

Joshua believes that knowledge is the first step towards empowerment. Even while studying, he facilitated peer-assisted study sessions for economics, and represented his University’s Business School in an academic committee.

You can follow Josh on LinkedIn, and Canstar on Twitter and Facebook.


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