Car Insurance Star Ratings & Awards 2020

2020 Car Insurance Star Ratings & Awards

Canstar’s Car Insurance Star Ratings use a sophisticated and unique ratings methodology that compares both price and features across comprehensive car insurance products on its database.

Canstar’s Star Ratings represent a shortlist of products, enabling consumers to narrow their search to products that have been assessed and ranked. The results are reflected in a consumer-friendly one to five-star system, with five stars representing outstanding value to the consumer. 

National and state-specific Outstanding Value Awards are given to providers based on their performance in the Star Ratings.

In addition to the expert Ratings and Awards, the Outstanding Claims Service Award is based on the results of a survey of car insurance policyholders which gauges customer satisfaction across several different aspects of the car insurance claims process.

Released May 2020

2020 Car Insurance Star Ratings & Awards

Outstanding Value - National Award Winners

  • Bingle
  • Budget Direct

Outstanding Value - State Award Winners

  • Bingle
  • National Seniors

Outstanding Claims Service Award Winner

  • Suncorp

Numbers crunched by Canstar Researchers

providers assessed
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policies rated
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consumer profiles considered
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Award-winning providers

Why did this year’s winning car insurance providers perform so well?

Learn more about the factors that went into this year’s car insurance Star Ratings & Awards results.

Outstanding Value Car Insurance - Australia
Budget Direct: Outstanding Value Car Insurance NSW & VIC & TAS & National Award Winner
Outstanding Value Car Insurance - State
Outstanding Claims Service Award
Suncorp logo

About Star Ratings

Canstar's Star Ratings are unique. We evaluate literally thousands of products from hundreds of financial institutions. Our expert researchers analyse every product by comparing price and features to determine what represents value.