We release the award winners of the 2016 star ratings of Home and Contents Insurance, rating policies for the value they provide to Australian homeowners, renters, and landlords.
Thinking about switching home insurance companies? If so, take a look at our latest home insurance ratings and consider which insurance providers offer outstanding value for your Home and Contents, Home Building, Contents Only, or Landlord Insurance needs.
Every year, we research and rate which home insurance companies offer outstanding value (a 5-star rating) for Australians wanting peace of mind.
National Award Winners

In our annual home insurance ratings, we give policies a 5-star rating on a State or Territory level (e.g. outstanding value for Queensland) and then collate those to form our National Awards. We give awards for outstanding value Home and Contents policies, Home Building policies, and Contents Only policies.
The 2016 award winners for Landlord Insurance have already been released for this year in a separate report designed for property investors.
In this year’s home and contents insurance star ratings, the national award-winning options for Aussies are as follows:
ANZ was a first time winner this year, taking home the award for Home and Contents Insurance policies.
This achievement can largely be attributed to the inclusions of ANZ’s Home policy. Among the assessed 49 insurers, ANZ’s policy offers comprehensive cover for the following:
- Accidental Damage
- Storm Cover
- Flood Cover
- New for old replacement
- Option to choose your own builder for rebuilding
Coverage for the cost of full re-building is one feature of this policy that sets it above the market average. In addition to this, the policy allows customers to easily make a claim on ANZ’s 24-hour claim service for peace of mind in claimable situations.
ANZ has a long history, founded in 1835 in Sydney as the Bank of Australasia.
Shopping around for a home insurance policy?
Whether you're looking for home, contents or combined cover, you can easily compare from 100+ policies with Canstar.CommInsure have been a consistent winner for our home and contents insurance awards every year since 2013. This year they took home the full hatrick, receiving the national award for Home and Contents, Home Building, and Contents Only.
CommInsure was successful in winning the national award because they offer a well-featured product at a reasonable price. CommInsure’s Home product was awarded 5 stars in 29 of the 35 profiles we consider when rating policies for houses in 7 Australian states and territories.
The key inclusions of CommInsure’s policy are:
- Storm Cover included as standard
- Flood Cover included as standard
- Accidental Breakage included as standard with the sum insured as the maximum cover
- Fusion of Electric Motor cover included as standard
- Option to choose your own builder, with the option to rebuild on another site
- Cover for specified portable items included
- Theft or attempted theft included as standard
- New for old replacement
Founded in 1911 as the government bank for our young nation, the Commonwealth Bank of Australia or CommBank as they are now known, has for some time now been Australia’s largest provider of financial services.
Suncorp
Suncorp won the national award for Contents Only Insurance in 2015, and they have followed up on that success, winning the award again this year. But wait – there’s more! This year Suncorp have also won the national award for Home Building Insurance.
Suncorp offers a well-priced, comprehensive product. Suncorp’s Classic Home and Contents policy is now available to customers for a lower premium. In terms of product inclusions, Suncorp’s policy offers the following features among other things:
- Storm Cover included as standard
- Flood Cover included as standard
- Accidental Breakage included as standard
- Animal Damage included as standard
- Earthquake cover included as standard
- Option to choose your own builder, with the option to rebuild on another site
- Cover for portable items included
- New for old replacement
- Theft or attempted theft cover
Suncorp was founded in 1902 and remains Australia’s leading bank in regional areas.
Want to know more?
For more information on how we do our ratings and judge our awards, read our methodology. Or for more information about home and contents insurance in general, read our annual Home and Contents Insurance Star Ratings report.
For our full list of life insurance company ratings, check out our interactive comparison table and select the cover type you’d like (home and contents, home building, or contents only), the state you live in, how much your home is worth, and the age of the person looking for a policy.
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