How do you default on your credit card?
It is important to know the distinction between late payments and a credit card default, as the two are definitely not the same thing.
Payments are considered ‘late’ if they are more than 14 days past the due date and can stay on your report for up to two years. When you make a late payment, your creditor will often charge you a late fee and your interest rate may increase, depending on the terms of your credit card agreement.
Defaults on the other hand are more severe. You default on your credit card if you miss a payment or payments of more than $150 by more than 60 days and this can stay on your credit report for a total of five years!
According to credit reporting agency Veda, there are three different ways late payments are recorded:
- Late payments
- Default
- Serious credit infringement
A serious credit infringement occurs when you owe a debt to a credit provider and have not responded to them or contacted them in six months or more. This can stay on your credit report for seven years, which can seriously affect your ability to take out a new credit card or loan in the future. If you make the owed payment, it will revert to a default.
What happens when you default on your credit card?
Before officially listing a missed payment as a default, your provider must prove that it is late by 60 days or more. They must then take a number of steps to inform you of your default, such as sending two separate written notices to your last known address requesting payment.
Defaulting on your credit card can have some serious consequences. As stated above, a credit card default stays on your credit report for five years. Multiple late payments of credit card defaults can cause many lenders to give you a wide berth, shortening your pool of options and forcing you to go with a less than optimal choice.
And according to MoneySmart, defaulting can also have individual consequences. According to Robert Drake, Senior Executive at MoneySmart, in addition to your credit rating taking a hit:
“You might receive a court order for bankruptcy, your wages and even your assets can be used to pay the debt.”
If you used your credit card to purchase a physical asset (such as a fridge or a car), your credit provider may send a debt collector to reclaim it in order to get their money back.
How to deal with debt collectors
A debt collector is someone contracted your creditor who reclaims debts they are owed. Being served papers by a debt collector can be a confronting and intimidating thing, so it’s important to know the rights of both parties and what to do in such a situation.
If you’re contacted by a debt collector, it is important to cooperate with them while being firm about your financial situation. Responding quickly and politely to their calls will make a good impression and can make the process easier. You also must inform your credit provider if you change addresses; not doing so can be seen as an attempt to get out of a late payment.
Debt collectors may attempt to contact you in a variety of ways, but some ways might be illegal. Below you can see the ways in which debt collectors can contact you and when they can do so.
How often can debt collectors contact you?
The table below highlights the rules in place for debt collectors when it comes to contacting you.
| How often? | What times? | |
|---|---|---|
| Phone |
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| Face-to-face |
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What are debt collectors not allowed to do?
Debt collectors are not, under any circumstances, allowed to do the following:
- Use physical force
- Use coercion or intimidation
- Verbally abuse or harass you
- Take advantage of the ill, the disabled or those who are vulnerable for any reason
- Make false or misleading statements
These guidelines are put in place under Australian Consumer Law. If a debt collector breaches any of these conditions, you can make a formal complaint to your creditor.
How financial hardship can help
If you find yourself in danger of defaulting on your credit card, you can apply for a ‘hardship variation’ from your lender. These financial hardship variations change the terms of your loan or repayment schedule to what you can afford and once you apply your lender is obligated to look at changing things to what you can afford.
Many lenders even have dedicated support services for financial hardship in order to get you back on track. Contact your lender and work with them (or a financial counsellor) to strategise how to pay off your debt before it comes to a default.
The table below shows a selection of low-rate credit cards with links to providers’ websites, sorted by Star Rating. This table is based on a monthly spend of $3,000.
Tips for staying ahead of your credit card debt
At the time of writing, ASIC’s debt clock lists Australia’s total credit card debt at $31,645,467,000 – that’s nearly 32 billion dollars! This also comes to around $4,000 in debt per person.
Clearly, Australians are struggling with credit card debt and you can bet many more people will default on their credit cards in the near future. One of the biggest reasons people suffer from credit card defaults is they don’t want to think about it or know how to deal with it – they put it off until the debt collector appears on their doorstep.
With this in mind, there are four steps you can take to help pay off your credit card debt and possibly avoid a default:
- Stop using the card if you’re in debt – if you don’t use it, you can’t acquire more debt.
- Pay more than the bare minimum – even $50 extra a month can make a huge difference.
- Focus on one card at a time instead of multiple and get rid of it when you pay it off! Preferably, pay off the card with the highest interest rate first.
- Set up a direct debit to pay a fixed amount off your credit card balance each payday.
While it’s not the end of the world, defaulting on your credit card even once can have long-lasting consequences. Hopefully you can use the knowledge gained in this article to stay on top of your credit card debt and avoid missing your repayments!
If you’re in the market for a credit card more suited to your needs, check out what’s on the market by looking at the cards Canstar rates:
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