About Canstar feature image

About Canstar

At Canstar our purpose is to simplify the world of finance and essential household services, as we help connect consumers with the right products for them. We provide easy to understand information, tips and tools to help start and finish the money saving journey with Canstar.

We’ve been working on this for some time. In fact, we’re the comparison site that started it all in Australia, and now, over 30 years later we’re continuing to redefine the comparison market. While staying true to our core values and continuing to be privately-owned. We’ve helped millions of Australians on their money saving journey. 

Customers who visit our site are able to compare thousands of brands across more than 30 different finance and household services categories, including banking, insurances, superannuation as well as energy. We understand that people don’t always love managing their finances and household utilities, but we do. That’s why our team collects, analyses and researches thousands of products to develop our expert value-based, not just price based, Star Ratings and Awards. We also share the results of our Most Satisfied Customers Awards to provide insight into how customers rate their experiences with brands. 

We offer consumers the opportunity to compare a range of products quickly and simply, with filtering that allows them to see products from a range of providers.

Expert and Customer Insights

We understand that it’s hard to know where to start when comparing policies, plans, products and services. That’s why at Canstar, we simplify the complex by showing how brands and offerings, across a range of categories, are rated by our expert research team as well as by customers. 

Our Star Ratings provide an easy way to compare your options, they have been developed to help you make more informed decisions when comparing products, beyond price. You can see how our expert researchers have rated the product you are interested in against the criteria that matter the most in decision-making. 

We also present a range of expert and customer informed Awards. Our team compares hundreds of providers and thousands of policies, plans, products and services seeking out the best performers for our Expert Awards. These Awards are presented in recognition of providers who are delivering the best performing products in terms of Outstanding Value, and Innovation Excellence. We also collect feedback from thousands of everyday Aussies, to inform our Customer Awards, Most Satisfied Customers and Most Trusted Awards, so you can understand what other consumers are happy with.

See our Award winners

Culture

At Canstar, we’re driven by curiosity, collaboration, and purpose. We work hard to help Australians make confident financial decisions and we have fun doing it. Our culture is built on genuine connection, continuous learning, and celebrating the wins (big and small) along the way. We’re proud of the supportive, inclusive environment we’ve created, where people can bring their whole selves to work and feel empowered to make a real impact.

Where you may see us 

Some award winners purchase a licence to use our Award logos on their websites and in advertising. While Canstar has commercial partnerships with many brands in market, these partnerships have no impact on our Awards criteria, winner selection or Expert or Customer Star Ratings processes.

Information updated as at November, 2025. 

Frequently Asked Questions about Canstar

How are we different to other comparison sites? view icon

  • With over 1,000 brands to compare, we’ve got the big brands you’d expect to see, as well as plenty of providers you may not have heard of yet. 
  • We know finance and household services. We have been comparing financial products for over 30 years and utilities services for over 15 years. We pride ourselves on having experts from these industries embedded across our business.
  • We uncover outstanding value, not just the lowest price. We know that the cheapest policy, plan, product or services isn’t always the best fit, that’s why we have developed our Star Ratings and Awards, to give you a full picture and a place to start when comparing products. 
  • We provide customers free access to see products available in the market. You are able to see information from providers regardless of our commercial relationship with them. We also ensure our commercial team operates separately from our research team, and are clear on how we make money.

Can customers visiting Canstar see every brand currently in the market? view icon

We try to include the majority of product providers in the market and to compare the product features that are the most relevant to consumers in our ratings. However, this process is not always possible as we do not compare every product in the market and we may not compare every feature that is relevant to you. 

 Got a suggestion for a brand we should include, get in touch.

What licences and accreditations do we hold? view icon

We take our compliance obligations very seriously. We hold an Australian Financial Service Licence and an Australian Credit Licence as well as a Private Health Insurance Industry Association (PHIIA) accreditation. We don’t provide personal advice, and don’t take your individual financial situation, needs and objectives into account. If in doubt, we recommend you seek advice from a qualified professional advisor before making any financial decision. Read our FSCG for more information.