The QLD Seniors Card - How it works and how to get one

Deputy Editor · 29 January 2021

The Sunshine State is known as a popular place to live in retirement, with world-famous beaches stretching along much of the coast, from Coolangatta to Port Douglas and beyond. But sunny days by the sea aren’t the only potential perk of living in Queensland as a senior. Here’s our guide to the Queensland Seniors Card, including an overview of its benefits, eligibility requirements and how to apply for one.

In this article:

What is the QLD Seniors Card?

The Queensland Seniors Card is a benefit for eligible Queensland residents who meet certain age, employment and other criteria. It can be a valuable key to unlocking a range of discounts and benefits from participating businesses, as well as accessing certain Government concessions and the Senior Shopper service.

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What does the QLD Seniors Card do?

Holding a Queensland Seniors Card entitles you to discounts at a range of stores and businesses around Queensland, as well as the option to upgrade to a Seniors Card +go, which includes the discounts but also functions as a seniors go card on Translink services. It also gives you access to the Senior Shopper service – a free online and phone-shopping service designed to help members save money on purchases. 

What kinds of discounts do you get with a QLD Seniors Card?

According to the Queensland Government, there are thousands of businesses in Queensland that offer discounts or concessions to Seniors Card holders, including retailers, utility companies and professional service providers.

You can use the Queensland Government’s website to search for participating businesses based on a particular keyword or the general category of product or service you are looking for, along with your location. Government subsidies and concessions that may be available to eligible cardholders include the Electricity Rebate Scheme, Pensioner Rate Subsidy Scheme and Arts Concessional Entry Fees. Visit the Government’s Smart Savings page for a full list.

What is the Seniors Card plus go?

If you have both a QLD Seniors Card and a senior go card, you can combine the two by applying to upgrade your QLD Seniors Card to a Seniors Card +go. It offers the functionality of both cards in one. 

You can apply to upgrade your QLD Seniors Card through the Queensland Government website, where you can also apply to upgrade to a Seniors Card +go from a Seniors Business Discount Card (if you are eligible to do so) and manage the details of your card.

What is the Seniors Business Discount Card?

For those who are not eligible for the Queensland Seniors Card or Seniors Card +go, the Seniors Business Discount Card could be an option. It offers discounts on goods and services at participating outlets throughout Queensland, as well as access to the free Senior Shopper service.

What is Senior Shopper?

Senior Shopper is an online and phone service which uses ‘volume purchasing power’ to help its members save on the cost of a range of goods and services. This includes electrical goods, furniture, travel, motor vehicles, computers, fishing tackle and more.

According to the Queensland Government, eligible cardholders can use this service by doing their own research on what they want to buy first, before contacting Senior Shopper with the make and model of the item and the best price it was available for. Senior Shopper will follow up to inform you if a discount is available and help facilitate the purchase if you decide to proceed. 

While it’s available to eligible Queensland residents, Senior Shopper is also available elsewhere in Australia and, according to its website, currently services more than 3,500,000 seniors across the country.

Who is eligible for a QLD Seniors Card?

To be eligible for a Queensland Seniors Card, Seniors Card+go or a Seniors Business Discount Card, you must:

  • Either be a permanent resident of Queensland or live in Queensland for at least six months of the year with your Queensland address registered as your home address with one of the following:
    • Electoral Commission of Queensland
    • Centrelink
    • Commonwealth Department of Veterans’ Affairs

To be eligible for the Seniors Business Discount Card, you must also be 60 years or older (as well as meeting the above residency conditions).

To be eligible for the Seniors Card or Seniors Card+go you must also:

  • Be 65 years or older and working less than 35 hours a week in paid employment, or
  • Be 60-64 years old, work less than 35 hours a week in paid employment, and hold one of the following:
    • Commonwealth Pensioner Concession Card
    • Commonwealth Health Care Card
    • Commonwealth Seniors Health Card
    • Department of Veterans’ Affairs Gold, White or Orange card

Source: Queensland Government

How do I apply for a QLD Seniors Card?

You can apply for a Queensland Seniors Card in one of four ways: online, by post, by phone or over the counter. Whichever method you choose, you will need one of the following to apply:

  • Centrelink customer reference number (CRN)
  • Department of Veterans’ Affairs file number
  • Queensland driver licence number
  • Queensland adult proof of age card number

The Queensland Government states the same application process is used for all three types of card, so you only have to apply once. The Government will issue you with the card that best fits your eligibility. 

Applying online

To apply online, go to the Queensland Government’s website and follow the prompts.

Applying by post

To apply by post, print and fill out the application form, and then mail it to:

Card Services
Smart Service Queensland
Reply Paid 10817
Brisbane Adelaide Street QLD 4000

Applying by phone

Call 13 QGOV (13 74 68) to apply over the phone.

Applying over the counter

Find your nearest Government service office and visit it in order to apply in person.

Main image source: Kym McLeod (

 This article was originally written by James Hurwood. It was reviewed by our Digital Editor Amanda Horswill before it was updated, as part of our fact-checking process

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