Medibank Travel Insurance

Medibank is a provider of travel insurance, health insurance, pet insurance and life insurance.

Compare Medibank Travel Insurance policies

The table below displays a snapshot of Medibank’s policies on Canstar’s database, sorted by Star Rating (highest to lowest). Please note the products and Star Ratings displayed are based on a couple travelling to the USA aged under 70.

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What types of travel insurance does Medibank Travel Insurance offer?

Medibank offers both domestic and international travel insurance policies, with specialised cover for annual travellers, senior travellers, travel insurance for cruises and skiers. It has two main international policies—Comprehensive and Medical Only—both of which offer a range of benefits.

If you’re unsure as to which kind of travel insurance is most appropriate for you, or would like to better understand the differences between the different types of cover, check out our comprehensive guide on travel insurance.

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What does Medibank’s international travel insurance cover?

Medibank’ International Comprehensive policy will cover you for:

Medical cover: Medibank offers unlimited medical and hospital cover. You must provide a medical practitioner’s report confirming you’re unfit to travel.
Loss/theft of personal items: Medibank also covers the loss or theft of personal items, including trip delays or damage. Limits and sub-limits apply for various items.
Travel delays/cancellation: Medibank offers unlimited cancellation and amendment fee cover. It offers up to $3,000 in additional travel and accommodation due to delays caused by natural disasters or other severe weather conditions.
Rental car excess: If, as a result of an unexpected event, the rental vehicle you have hired is stolen or damaged during your journey, Medibank Comprehensive Travel Insurance will reimburse you for any non-refundable excess payable to the rental vehicle company of up to $10,000.
24/7 emergency assistance: Medibank Travel Insurance’s emergency worldwide assistance team is available 24 hours a day via phone.
Lost or stolen documents: Medibank will cover the cost involved in replacing important documents that have been lost or stolen.

Please note that exclusions may apply. For example, your medical cover may not pay claims for medical or dental treatment received in Australia, and it will only cover losses related to pregnancy up to the twenty-sixth week. Another example of an exclusion is not being covered for any delays caused by a natural disaster occurring before the start date of your insurance.

For more details about what is and isn’t covered, check out the Product Disclosure Statement (PDS) on Medibank’s website.

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Medibank FAQs

Yes, Medibank’s international comprehensive policy has unlimited cover for overseas medical and hospital expenses under the following circumstances:

You need medical assistance for an unexpected illness
You’re seriously injured in an accident
You need to be evacuated for an unexpected injury.

As always, various conditions and exclusions will apply. It’s unlikely that you will be covered if the injury you suffer is classified as a ‘pre-existing condition’, for example (unless specifically stated in your policy).

For more information on whether you’re covered or not, read Medibank Travel Insurance’s Product Disclosure Statement (PDS) on their website.

Yes, Medibank will cover you up to a certain amount for replacing or reimbursing luggage and personal effects that are lost, stolen or damaged while travelling.

Under Medibank’s comprehensive policy, up to $25,000 worth of your belongings will be covered. Medibank will also cover:

The cost (up to $500) of essential medication if its lost or destroyed
Up to $10,000 per item for travel documents, credit cards and travellers cheques
$4,000 per item for laptops and cameras.

Again, there are exclusions that come with Medibank Travel Insurance’s policies. To increase the limits for personal items and jewellery, you must specify them before applying, and all items must be approved by Medibank; otherwise they will not be covered. Ensure you check the PDS to find out more about what items and luggage are and aren’t covered.

Yes, Medibank Travel Insurance will cover up to a certain amount for lost deposits and cancellation fees for pre-paid travel arrangements due to unforeseen circumstances outside the traveller’s control on a policy.

Depending on the policy you decide to take out, you can receive cover if your journey was cancelled or delayed, with additional travel and accommodation due to natural disasters or other severe weather conditions.

Read the Medibank Travel Insurance’s Product Disclosure Statement (PDS) for more information on the various exclusions that may apply.

You can purchase a Medibank Travel Insurance policy by generating a quote with Canstar and comparing your travel insurance options. All you need to list is your personal details (age, destination, length of trip etc.) and your choice of cover. You can also filter for providers that allow pre-existing medical conditions.

You can also get a quote directly through the Medibank website. If you need help applying, contact Medibank over the phone.

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There are three ways you can lodge a claim with Medibank, including:

Calling its claims line on 1300 362 544 and talking to one of its qualified customer service representatives
Submitting a claim form online via its claims portal
Posting a claims form to:

c/o Travel Insurance Partners Claims Dept

PO Box 168

North Sydney NSW 2060

Make sure you have the following documents (and details) ready:

Policy number
Personal details
Supporting documentation (flight details, itinerary, receipts, etc.)
Bank account details.

Check out our guide on how to make a travel insurance claim.

Medibank was founded in 1976, and has been consistently awarded in Canstar’s Health Insurance Awards for providing Outstanding Value Health Insurance to Australian consumers. Medibank is also a provider of travel insurance, health insurance, pet insurance and life insurance.