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Best Smartphones in Australia

Compare the smartphones rated best by customers like you in Canstar's Most Satisfied Customers Awards for Smartphones.
Canstar's Most Satisfied Customers Award logo for Smartphones
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Most Satisfied Customers - Smartphones

Most Satisfied Customers

Apple logo

Apple has taken out top spot in Canstar Blue’s 2025 smartphone ratings, scoring five stars for overall satisfaction along with user friendliness, camera quality and design.

About Canstar’s Most Satisfied Customers Smartphones Awards

Canstar’s Most Satisfied Customers Awards rate smartphone brands with the happiest customers across Australia. We ask customers to rate their satisfaction with their current smartphone brand by overall satisfaction, as well as other criteria including user friendliness, battery and charging performance, durability, camera quality, design and value for money.


Numbers crunched by Canstar’s researchers

  • 1,456 customers surveyed
  • Nine providers assessed
  • Five providers shortlisted
  • One award winner

Read our methodology


The best smartphone brands

The brands rated are listed below in order of best overall satisfaction according to customers like you.

1. Apple

Apple logo

Apple reappeared as our smartphone ratings winner for the first time since 2022, with five stars for overall satisfaction, user friendliness, camera quality and design. It scored four stars for durability and three stars for both value for money and battery and charging performance.

Apple is one of the few phone brands to release only one simple range of phones each year. Its standard iPhone range — with the iPhone 17 series its most recent incarnation — is one of the most hotly anticipated annual phone launches. While the price tag might be too high for some, iPhones are packed with the best-of-the-best features Apple has to offer, and often boast some of the newest and most industry-leading camera systems on the market.


2. Samsung

Samsung logo

Previous back-to-back winner Samsung dropped down to second spot, scoring four stars for overall satisfaction, user friendliness, battery and charging performance, design and value for money. It scored five stars for both durability and camera quality.

Samsung is arguably the king of the Android phones, with a loyal customer base — and it’s not without reason. Each year the tech giant releases its latest smartphones, with the company’s flagship Galaxy S series (including the Samsung Galaxy S25 lineup) being one of the most popular premium phone ranges. It also regularly releases a supporting range of smartphones including its foldable devices, the Galaxy Z series, along with its more budget-friendly Galaxy A series.


3. OPPO

Oppo logo

OPPO took third place in 2025, with four stars for overall satisfaction, user friendliness, durability, camera quality and design. It was the only brand to score five stars for battery and charging performance, and also scored five stars for value for money.

OPPO is a brand known for innovative design, great features and reasonably affordable price points. It’s perhaps best known for its range of budget-friendly devices — the A series — packed with higher specifications at cheaper prices. OPPO also produces the more design-forward Reno series and the premium Find X series, along with its Find N flip and fold phones.


4. Google

Google logo

Google ranked fourth in our 2025 ratings, with a score of four stars for overall satisfaction, user friendliness, durability, design and value for money. While it scored three stars for battery and charging performance, it scored five stars for its camera quality.

Google, much like Apple, keeps its phone lineups very simple with a small range of devices released each year under the Pixel name. Its Pixel phone combines both software and hardware to offer a powerful performance and intuitive user experience. The Pixel devices are mostly priced on the premium end of the spectrum (but typically a bit cheaper than Samsung and Apple’s high-end phones). However, Google does release a more budget-friendly device, the Pixel 9a, which is still packed with premium features. The most recent Pixel releases — the Pixel 10 series — includes several devices at a range of prices with different features, along with a foldable phone.


5. Motorola

Motorola logo

Rounding out our ratings is Motorola, which scored three stars in most categories including overall satisfaction, durability and camera quality. It also scored its only five-star result for value for money.

Motorola has been one of the most well-known mobile phone manufacturers for decades, especially thanks to the iconic original Motorola Razr flip phone. However, it’s positioned itself in the market as a more budget-friendly manufacturer than some of its competitors, offering competitive devices at a wide range of price points. Its smartphone range includes something for everyone — from its budget-friendly G series, to the more premium Edge phones and its range of updated Razr flip phones. Motorola has also partnered with other well-known brands, including Dolby Atmos for its audio technology and Pantone for its device colours.


Previous best smartphone winners

Here are past winners of Canstar Blue’s Most Satisfied Customers – Smartphones ratings:

  • 2024: Samsung
  • 2023: Samsung
  • 2022: Apple
  • 2021: Apple
  • 2020: OPPO
  • 2019: OPPO
  • 2018: OPPO
  • 2016: Apple

FAQs about Smartphone Awards

Meet our mobile phone experts


Emma Bradstock, Senior Telco writer

Emma Bradstock

Emma Bradstock has been an authority on consumer phone, internet, technology and streaming markets in Australia for more than six years, having written more than 300 articles for Canstar. Emma covers a range of topics — from NBN speeds and technology to the latest release phones — and strives to help readers find the right phone and internet plans for their needs.
She holds a Bachelor of Arts in Communications and Media from Macquarie University, has more than a decade of professional writing experience in print and digital media, and contributed to Canstar Blue’s Highly Commended award for Best Consumer Technology Coverage in 2024. You can follow Emma on LinkedIn.


Grace Kinross, Researcher

Grace Kinross

Grace is in the final semester of her Bachelor of Advanced Business (Honours) degree at The University of Queensland, majoring in Business Analytics and Marketing. Her studies have equipped her with strong capabilities in data analysis and consumer research. Grace began her journey with Canstar in early 2025 as a casual research assistant and has since progressed into her current role, where she oversees the consumer research ratings across a wide range of product and service categories. She is responsible for survey design and consumer data analysis, and enjoys her focus on uncovering insights that inform Canstar Blue’s ratings and awards and help support consumers to make more informed decisions.

Important Information

For those that love the detail

This advice is general and has not taken into account your objectives, financial situation or needs. Consider whether this advice is right for you.