What are not-for-profit health insurance providers?

Australians generally compare and choose health insurance providers with many different factors in mind – and for some, what a fund does with its profits may be one of them.

Canstar compared and rated a range of different health insurance providers in our database for our most recent health insurance Star Ratings, with each offering a range of products and premium options. We’ve also revealed which Australian health insurer has the most satisfied customers in 2020.

But an additional point of difference which may matter to some consumers is what funds do with their revenue after operating costs have been met. This is the difference between for-profit and not-for-profit funds.

Most health funds are for-profit, meaning they aim to provide a return to their owners and/or shareholders using the premiums paid by members. Not-for-profit health funds make up a growing share of the market; according to APRA data, the two-year period between June 2017 and June 2019 saw more than 31,000 people aged under 40 join a Members Health fund, while 192,000 in the same age group left the for-profit part of the industry. Here’s some information about how not-for-profit funds work. We’ve broken it down under the following topics:

What is a not-for-profit health fund?

A not-for-profit health fund is a health insurance provider that uses its revenue only to pay benefits to members and to cover operating costs, such as marketing, paying staff, rent and other overheads. Membership of a not-for-profit fund may either be available to anyone, or only to individuals in a certain industry or association.

Many of Australia’s not-for-profit health funds are part of the Members Health Fund Alliance – the peak industry body for 27 health funds that are not-for-profit or part of a not-for-profit group, member owned, regional and community based. It says that more than three million Australians are with one of its funds.

What is the difference between for-profit and not-for-profit health funds?

The main difference is that for-profit funds aim to make a profit from the premiums paid by their members, after benefit payments and operating costs are taken into account. On the other hand, not-for-profit funds typically only need enough revenue to cover costs. As a result, some not-for-profit funds say they reinvest surplus revenue, which enables them to lower their premiums, have wider or more comprehensive feature and service on offer, or return a greater percentage of premiums to members in the form of benefits.

However, it’s worth noting that the Private Health Insurance Ombudsman has warned that a fund returning a higher percentage of contributions as benefits may not necessarily be a good thing if it means the fund could be losing money on some or all of its health insurance policies.

Are not-for-profit health funds cheaper?

Whether a fund is for-profit or not can influence how much it charges its members in premiums, but it doesn’t necessarily mean that not-for-profit funds are cheaper. Ultimately your premiums will be influenced by the level of cover you want, and how competitive the fund’s products are generally. As we’ll see below, whether it’s cheaper to be with a for-profit or not-for-profit funds could also potentially be influenced by the range of providers that operate in your state or territory.

For example, the table below displays the average premiums for not-for-profit and for-profit health funds in different states and territories. These averages are based on a couple with a Gold hospital insurance policy and an excess of $750.

Average annual Gold hospital insurance premiums
State or territory Not-For-Profit Fund For-Profit Fund
NSW $3,706 $4,050
VIC $3,893 $4,399
QLD $3,825 $4,283
SA $3,636 $3,621
WA $3,484 $3,328
TAS $3,620 $3,948
NT $3,173 $2,511
Source: www.canstar.com.au – 23/07/2020. Based on Gold hospital insurance policies for a couple, with an excess of $750. Not-for-profit funds classified according to the Private Health Insurance Ombudsman State of the Health Funds Report 2019. The Australian Government Private Health Insurance Rebate, Base Tier for under 65s, of 25.059% has been applied to premiums.

Which Australian health funds are not-for-profit?

According to privatehealth.gov.au, the following health funds operate in Australia on a not-for-profit basis. Funds are noted as ‘restricted’ if membership is limited to certain groups or industries.

If you’re interested in taking a look at some policies offered by Australia’s not-for-profit health funds, the table below shows a snapshot of policies from these providers. You can also use our health insurance comparison tool to generate a bespoke comparison of products which may be better suited to your specific needs and circumstances.

The table below displays a snapshot of hospital & extras policies offered by not-for-profit funds on Canstar’s database, sorted by Star Rating. Before committing to any policy, check upfront with your insurer and read the PDS to confirm whether it meets your needs. Please note the results are based on a couple born in 1980 in NSW.

What are the potential benefits of being a member of a not-for-profit health fund?

According to the Members Health Fund Alliance, the potential benefits of being a member of one of its funds include:

  • High insurance premium returns. Members Health funds return close to 90% of all insurance premiums to consumers as benefits. Whereas, according to the Private Health Insurance Ombudsman’s 2019 State of the Health Funds Report, for-profit health funds like Medibank and BUPA returned 83.6% and 86.2% respectively.
  • High customer satisfaction. Customer satisfaction rates among members are 96% or higher, on average.

What are the potential drawbacks of being a member of a not-for-profit health fund?

Some of the possible drawbacks of being with a not-for-profit health fund include:

  • Smaller selection of providers: Because not-for-profit funds constitute a smaller proportion of the health insurance market than their for-profit counterparts, those wanting to join may end up with a narrower range of policies and products to choose from.
  • Concerns over sustainability of some of these funds: APRA has also warned that the business model of not-for-profit health funds may prove unsustainable in a few years time, due to their generally lower revenues and lack of access to alternative capital.

With that in mind, whenever you’re choosing a health insurance policy or considering a range of policies, it may prove beneficial to consider a variety of factors – like the value it offers you and its suitability to your circumstances – and not just the fund’s business structure.

You can compare health insurance with Canstar.

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