About Tango Energy
Formerly known as Pacific Hydro, Tango Energy is an electricity retailer operating in Queensland, South Australia, Victoria and New South Wales. It also sells natural gas, but only in Victoria.
Tango Energy is the retail division of renewable company Pacific Hydro, a Melbourne-based brand that was founded in Australia but acquired by China’s State Power Investment Corporation in 2016.
Tango Energy pros and cons
Pros
- Low usage rates
- No conditional discounts
- No lock-in contracts.
Cons
- No fixed rate energy plans
- No solar-specific plans
- No GreenPower add-ons.
Tango Energy electricity
Tango Energy’s current electricity plans on Canstar’s database are:
- Home Select
- eSelect (VIC only)
Tango Energy in NSW
Provider | Plan name | Est. annual cost (inc. all discounts) | Est. annual cost (ex. conditional discounts) | Reference price comparison (Basic Plan Information) |
---|---|---|---|---|
Tango Energy | Home Select | $1,806 | $1,806 | 8% less |
Tango Energy in QLD
Provider | Plan name | Est. annual cost (inc. all discounts) | Est. annual cost (ex. conditional discounts) | Reference price comparison (Basic Plan Information) |
---|---|---|---|---|
Tango Energy | Home Select | $2,049 | $2,049 | 4% less |
Tango Energy in SA
Provider | Plan name | Est. annual cost (inc. all discounts) | Est. annual cost (ex. conditional discounts) | Reference price comparison (Basic Plan Information) |
---|---|---|---|---|
Tango Energy | Home Select | $2,212 | $2,212 | 4% less |
Tango Energy in VIC
Provider | Plan name | Est. annual cost (inc. all discounts) | Est. annual cost (ex. conditional discounts) | Reference price comparison (Energy Fact Sheet) |
---|---|---|---|---|
Tango Energy | eSelect | $1,425 | $1,425 | 8% less |
Tango Energy | Home Select | $1,498 | $1,498 | 3% less |
Tango Energy natural gas
Tango Energy only offers natural gas plans in VIC.
- eSelect
- Home Select
Tango Energy solar
Tango Energy doesn’t have a solar plan, and it only offers a small solar feed-in tariff (FiT) on its market plan in VIC.
Tango Energy benefits and rewards
Tango Energy Rewards
Tango Energy doesn’t have a rewards program.
Utilities bundling
There are currently no bundling discounts available.
Tango Energy accounts and billing
My Tango app
Tango’s app includes the following features:
- Bill payments: Manage bill payments, compare past usage periods, view due dates and upcoming payments.
- Account management: Prepare your electricity account for moving home and update personal and billing information.
- Solar support: Monitor the solar you’ve exported and what credit you’ve received.
- Energy usage: View your daily household energy usage.
Tango Energy website
You can also access your account via the Tango Energy website, which has the same functions as the app.
How do customers rate Tango Energy?
Tango Energy has been rated among the top picks in one of Canstar's customer satisfaction surveys. It's also the winner of Canstar's award for Most Trusted Electricity Provider in 2025.
Find out more about our award ratings and methodology.
Should I choose Tango Energy?
Tango Energy may be suited to customers looking for straightforward, no-frills plans with competitive prices.
Its focus on providing simple energy to customers makes it a strong choice of provider to consider for consumers wanting uncomplicated electricity or gas.
Tango has been awarded the Most Trusted Electricity Provider by Canstar two years in a row, showing its consistent commitment to customer satisfaction.
FAQs about Tango Energy
No, EV plans are not available from Tango Energy.
Tango Energy doesn’t have GreenPower options, which means customers won’t have their electricity sourced from renewable energy.
Tango Energy doesn’t have plans designed specifically for seniors. However, seniors holding eligible concession cards can apply for any available government concessions via state and federal government websites.
Tango Energy’s plans are all charged at a variable usage rate, which means your usage or supply charges can change during your plan period.
You should be given at least five days’ notice if your provider is going to change your usage rate.
Customers experiencing financial hardship can contact Tango to request support. It may offer payment extensions, payment plans and guidance on applying for government support.
Tango also offers bill smoothing, which estimates your annual energy cost and breaks larger quarterly bills down into smaller, more manageable payments.
Federal and state government concessions and rebates are available for energy customers and can be added to your account by contacting Tango.
Tango has one small businesses electricity plan available in NSW, QLD, VIC and SA:
- Business Select