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What is a car insurance cover note?

Car insurance cover notes were no-cost, temporary insurance policies, originally introduced by car insurance companies to provide interim cover for car owners until a formal policy was purchased.

However, most Australian insurers no longer offer cover car insurance cover notes. Most car insurance policies in Australia now become active immediately on purchase and have cooling off periods in which they can be cancelled, meaning that cover notes are no longer needed.

Can I get cover note car insurance?

While no-cost cover note insurance policies are no longer available, it may be possible to arrange something similar to an insurance cover note – but you will likely have to pay upfront for the policy and later cancel it and claim a refund.

Most car insurance policies have a cooling off period during which a policyholder can cancel their cover and receive a full refund. This period allows you to change your mind without financial penalties even after you’ve bought into a policy.

It’s important to remember that there could be a delay between cancelling your policy and receiving the funds back in your account. Cooling-off periods may also differ between insurers. Be sure to read all important documentation, such as the Product Disclosure Statement (PDS), before taking on or cancelling any policies.

How do I get temporary car insurance cover?

For coverage before locking in a policy, you could make use of a provider’s cooling-off period. To do this, decide what type of policy you want (comprehensive, third party or third party fire and theft), look for one with a suitable cooling-off period and apply.

If you are accepted, you will be covered from the commencement date listed on your certificate of insurance. You can then cancel the policy if you change your mind within the cooling-off period. Remember to read the PDS to understand the terms and conditions of the cooling-off period, including the steps to cancel should you choose to. Of course, if you decide you’re happy with the policy and the total costs, you may decide to remain with the provider for the entirety of the policy term.

It is worth noting that you are usually only eligible for a refund if you did not make any claims. Administration fees could apply when cancelling, so check the PDS for any potential cancellation fees.

What is a car insurance cooling-off period?

An insurance cooling-off period is the time when you’re allowed a full refund if you cancel or switch your policy. This period generally lasts for at least 14 days after you’ve purchased an insurance policy and can vary depending on the provider. Under Australian Consumer law, cooling-off periods exist to give consumers time to study their policy and consider their options before becoming locked in financially.

You will generally be able to claim your refund as long as your policy is cancelled within the set cooling-off period and you have not yet made a claim. You should typically not receive fees or charges from your insurer in this time frame. It’s worth noting you may also be protected by the cooling-off period if you make certain changes within your existing policy.

The cooling-off period can vary depending on the state or territory you’re in and which provider you choose. You should always check the time frame with each individual insurer by reading the PDS of your policy.

How is cover note insurance different from a cooling off period?

Cover note insurance was a short-term policy that provided immediate, temporary coverage before a full policy was finalised. It was often used when buying a new car. A cooling-off period, however, refers to a set timeframe after you’ve purchased a policy, during which you can cancel it for a refund if no claim has been made.

While cover notes for cars are generally no longer offered by insurance providers in Australia, a cooling-off period is included in all insurance policies, allowing consumers to cancel within a specific timeframe if they change their mind.

What are other short-term car insurance policies besides cover note insurance?

If you want temporary car insurance but don’t want to rely on the cooling-off period, you could take a look at pay-as-you-drive car insurance (if you’re planning to drive 15,000 kilometres or less in a year). This type of car insurance provides the same coverage as your traditional comprehensive car insurance at a reduced premium and could be a good alternative to temporary car insurance.

You could also take a look at pay-by-the-month car insurance that allows monthly instalments instead of an annual payment. This allows you to cancel your insurance when you no longer need it. However, these policies could have higher monthly costs and cancellation fees, so it helps to thoroughly compare and explore your options when looking for a short-term or temporary car insurance.

Emma Bradstock has been an authority on consumer phone, internet, technology and streaming markets in Australia for more than seven years, having written more than 300 articles for Canstar. Emma covers a range of topics — from NBN speeds and technology to the latest release phones — and strives to help readers find the right phone and internet plans for their needs. She holds a Bachelor of Arts in Communications and Media from Macquarie University, has more than a decade of professional writing experience in print and digital media, and contributed to Canstar’s Highly Commended award for Best Consumer Technology Coverage in 2024. You can follow Emma on LinkedIn.

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