Canstar's 2025 Pet Insurance Awards

Receiving an award in both categories for the second year in a row, Budget Direct delivers a versatile suite of pet insurance products with three distinct levels of cover. This structure caters to a wide range of needs, providing robust financial protection for orthopaedic conditions across all tiers. An introductory online discount offers immediate value, while the option to integrate routine care benefits adds another layer of practical support. This approach provides a clear and powerful combination of choice and function for pet owners.

Harnessing the power of a major retail network, Everyday Insurance provides a unique experience by offering tangible benefits to its Everyday Rewards members. Underwritten by a global insurance leader, the product provides a dependable and straightforward pathway to securing essential cover for pets. This is the first year Everyday Insurance has received an award for Routine Care cover.

Knose empowers pet owners with deep customisation, allowing them to precisely tailor their policy by selecting their own reimbursement rate and annual limit. Their commitment to transparency is demonstrated through a policy structure built without sub-limits. This is supported by dedicated 24/7 access to veterinary expertise, helping ensure policyholders receive both a highly personalised insurance product and practical, round-the-clock support. This is the second year in a row that Knose has won this award.

Drawing on the heritage of a major Australian health brand, Medibank Pet Insurance delivers policies that tend towards high-percentage reimbursement rates. Its cover is notable for not including restrictive sub-limits and for providing clear and comprehensive financial protection for a wide range of veterinary procedures. This design offers policyholders a significant level of assurance when making important decisions about their pet’s care. Medibank is receiving the Routine Care award for the second consecutive year.

With a deep heritage as a specialist insurer, Petcover provides policies distinguished by a product suite that is comprehensive, with options that include behavioral therapies, obedience training and dental illness as standard inclusions. This specialist focus delivers a unique approach to protecting the long-term health of pets.

Maintaining an Outstanding Value Award, Petinsurance.com.au continues to offer a comprehensive level cover for its pet insurance with routine care at a competitive price point.

From one of Australia's most prominent online pet retailers, Pet Circle Insurance streamlines the customer experience with a single, transparent policy. This product is defined by its straightforward structure, without complex sub-limits, offering clarity on the coverage for eligible treatments. The design leverages an existing foundation of customer trust to deliver a simple and accessible insurance solution from a familiar name in pet care, backing up an award-winning performance in 2024.

Petsy delivers a truly modern insurance solution, giving customers the control to design their own policy by choosing their preferred annual limit and reimbursement rate. Their digital-first approach is designed to be efficient, facilitating a fast sign-up and a streamlined claims experience.

Achieving an award for the first time in 2025, Vets Choice holds the unique distinction of being the only pet insurance in Australia endorsed by the Australian Veterinary Association (AVA). This formal collaboration ensures the policy is specifically designed with a veterinarian’s professional insight, aligning coverage with the real-world health needs of pets. This expert-informed structure aims to provide a foundation of trust and confidence that is truly exceptional in the market.