Coles Landlord Insurance

Coles Financial Services is a provider of landlord insurance as well as car insurance, home & contents insurance, credit cards and travel insurance.

Landlord insurance caters to the needs of landlords, providing a home insurance product specifically designed to provide property owners with protection against the financial loss that may result from owning a rental property.

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The table below displays a snapshot of Coles’ landlord insurance policies on Canstar’s database. Please note the products and Star Ratings displayed are based on a house in New South Wales.

What landlord insurance policies does Coles offer?

Coles offers three main landlord insurance policies – building & contents insurance, buildings insurance, and contents insurance.  

The building & contents policy with extras covers several key risks to ensure peace of mind for both tenants and landlords, including: 

  • Cover for loss of rent – both for inhabitability after an insured event and if your tenant defaults on their payment (available as an optional extra) 
  • Damage to property from natural disasters or malicious acts.  
  • Accidental breakage of glass  
  • Motor burnout cover (available as an optional extra) 
  • Legal liability – for damage to other people on your property.  
  • Furniture and furnishings  
  • Keys and locks (only available on building and combined building and contents policies) 

Exclusions may also apply when it comes to making a landlord insurance claim.  Some common exclusions include:  

  • Gradual deterioration, neglect, lack of maintenance, structural failure or general wear and tear 
  • Pre-existing damage  
  • Any costs associated with the cleaning up or removal of asbestos 
  • Vermin or insects  
  • Invasion or war 
  • Erosion  
  • Any damage done during repairs or alterations being carried out on the house 

For a detailed look at the various landlord insurance exclusions and what can cause them, see Coles’s Product Disclosure Statement (PDS). 

Coles FAQs

Coles’s landlord insurance policies allow you to protect yourself from a loss of rental income due to a variety of factors, including:

· Inhabitability after an insured event such as a fire, flood, storm, tsunami or riot

· If your tenant defaults on their payment

Cover for loss of rent is an optional extra on both their buildings insurance policy and contents insurance policy.

See the PDS for more information on possible exclusions. See this article for a quick guide to what landlord insurance is and what it may cover you for.

Related Article: Landlords: How To Find A Good Tenant For Your Investment Property.

A landlord insurance policy may provide you with some cover should damage be caused to your rental property by tenants or their guests.  

Under Coles’s building & contents landlord insurance policy, cover is included for the following:  

  • Any buildings, sheds, garages or fences within the property line 
  • Damage caused by natural disasters such as fires, floods, and storms 
  • Damage caused by riots or civil commotions 
  • Accidental glass breakage 
  • Theft (not by tenant) 
  • Damage caused by malicious acts committed by either a tenant or their visitors (available as an optional extra) 

See the PDS for more information on possible exclusions.  


Landlord insurance can also protect property owners from damage that can occur to the contents they own in their investment home.  

While Coles’s combined building and contents landlord insurance policy is the most common option for landlords and has contents cover included, Coles also offers building cover and contents cover as separate policies. For more information about the different policies, look at the Coles website.  

See the PDS for more information on possible exclusions.  

Related Article: Should You Hire A Property Manager?

In insurance terms, a ‘defined event’ (also known as a ‘listed event’) on a policy is a damage-causing event which you’re insured for under that policy.  

Under Coles’ landlord insurance policies, you will generally be covered for the following defined events:  

  • Storm  
  • Flood 
  • Explosion  
  • Lightening or thunderbolt  
  • A falling tree or branch 
  • A riot or civil commotion  
  • Earthquake  
  • Fire 
  • Malicious damage 

To see the full list of defined events, see the PDS.  


Flood damage can be treated as different to storm damage in the insurance industry, and as a result you may not be automatically covered for it.  

Coles’s building & contents landlord insurance does offer cover for flood damage, however please consult the PDS for information about exclusions and conditions that may apply.  

Landlord insurance policies can also offer additional benefits that can be added to suit your unique needs as a landlord for an extra fee. Some of the additional benefits you may be able to add to your Coles landlord insurance policy include: 

  • Cover for theft or malicious damage caused by the tenant or their guests. 
  • Cover for both loss of rent and tenant’s rent default  
  • Motor burn out cover 
  • Choice of excess 

For a full list of additional and optional extras, consult the PDS.  

Yes, Coles also offers home insurance in addition to landlord insurance. At the time of writing, the Coles website has a 25% multi-policy home & contents insurance discount available. They also have a sign up offer wherein everyone who gets a ‘little red quote’ and purchases their policy online will save 10%.   

See the difference between home and landlord insurance here. 

You can purchase a Coles landlord insurance policy by comparing your options with Canstar and generating a quote on the Coles website. They will ask you some general questions about your personal details, the cover required, the details of the building, and any optional extras you might be after.  It shouldn’t take longer than 10 minutes.

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Coles began in 1914 as a discount store with the slogan “nothing over 2/6”. They branched out into financial services in the 21st century. Coles Financial Services is underwritten by some of the biggest financial service providers in Australia. 

You may have seen the “Little Red Quote” ads on TV advertising their car insurance, showing real examples of how much money you could save. 

You can download the Coles Insurance Claims Assistant App on the Apple App store. 

Coles is a strong supporter of the community in a number of ways, including through national charity partners including: 

  • Redkite for children with cancer 
  • Bravery Trust for veterans and their families 
  • SecondBite and FoodBank for feeding disadvantaged Australians 
  • Red Dust for Indigenous youth 
  • Guide Dogs Australia for the blind 
  • Cancer Council’s Daffodil Day for cancer research 
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Written by: Regina Collins | Last updated: March 13, 2018