2020 Most Satisfied Customers - Health Insurer Award

Canstar’s Customer Satisfaction Awards are based on how content customers are with a particular financial institution or insurance provider, and complement our Star Ratings and Awards that are calculated by Canstar’s expert researchers. Read on to find out which health insurer had the most satisfied customers in Australia in 2020.

Released May 2020

Numbers crunched by Canstar Researchers

Read Methodology

4,828

policyholders surveyed

providers considered

Award winner

Compare Health Insurance

What do health insurance policyholders want from their provider in 2020?

Read on to see what drove customer satisfaction for health insurance this year.

2020 Most Satisfied Customers - Health Insurer Award Winner

About Star Ratings

View Current Star Ratings and Awards

View the 2019 Most Satisfied Customers - Health Insurer Award Results

Important Information

This advice is general and has not taken into account your objectives, financial situation, or needs. It is not personal advice. Consider whether this advice is right for you. You may need financial advice from a suitably qualified adviser. Consider the product disclosure statement (PDS) before making any financial decision. For more information, read Canstar’s Financial Services and Credit Guide (FSCG), and read our detailed disclosure, important notes and liability disclaimer.

The results of the Most Satisfied Customers Award referred to above are based on how satisfied customers are with their health insurer, and are different from the value-based Star Ratings and Awards calculated by our expert researchers. Read our methodology for more information.

The company listed above may use or be used by another company to arrange, issue, distribute or sell its insurance policies to customers. For more information on the issuer of the policy, please read the product disclosure statement, fact sheets and any other information provided in relation to the product. A copy of the relevant product disclosure statement is available from the company.

If you are seeking to replace an existing health insurance policy, you should consider your personal circumstances including continuing the existing cover until the replacement policy is issued and cover confirmed. Your current policy may have different features to products currently in the market. Please consider what features are right for you when comparing insurance products and refer to the provider for further details on a policy.

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If you are seeking to replace an existing health insurance policy, you should consider your personal circumstances including continuing the existing cover until the replacement policy is issued and cover confirmed. Your current policy may have different features to products currently in the market. Please consider what features are right for you when comparing insurance products and refer to the provider for further details on a policy.

2020 Most Satisfied Customers - Health Insurer Award

2020 Most Satisfied Customers - Health Insurer Award

Numbers crunched by Canstar Researchers

What do health insurance policyholders want from their provider in 2020?

About Star Ratings

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