5 home loan rejection reasons

Being knocked back for a home loan application is never a pleasant feeling, and if it’s happened to you, you may be wondering about the common home loan rejection reasons, and what you can do to boost your chances of being approved next time.
Key points:
- Even if you think your finances are in order, you may get a knockback from a home loan lender.
- A low credit score, small deposit or lack of savings could make a lender doubt your ability to repay.
- There are a number of steps you can take to make yourself more attractive to lenders.
Applying for a home loan is a significant step to take, and while there’s nothing like exhilaration of being approved, there is no guarantee that this will happen. Indeed, even if you think you have all your finances in order, you might find that you have been knocked back.
If this happens to you, then don’t despair – there are a number of common home loan rejection reasons, and there is still every chance you may be able to successfully apply in future. Understanding the reasons why you were rejected can be important when it comes to successfully applying down the line.
Why was my home loan application rejected?
There are a number of reasons why a home loan application could be knocked back, and it’s very likely that if you apply unsuccessfully, your banker or mortgage broker will explain why. Nonetheless, in a general sense, a rejection on a home loan application could very well come down to one (or a combination) of the following key factors:
- a low credit score
- a low deposit amount
- a failure to meet serviceability requirements
- lack of savings
- an unsuitable loan structure.
1. Low credit score
When you apply for any kind of credit product, including a home loan, banks and lenders will assess your credit score to determine your reliability as a borrower. With a higher credit score, a lender may see you as a trustworthy borrower, and offer you a loan, but with a lower credit score, the reverse can also be true.
If your credit score is too low – indicating a history of defaults, late repayments, too many credit applications or even bankruptcies – a lender may be reluctant to loan you the amount you want, or they may offer you a higher interest rate, to reflect the risk you represent as a borrower. They may even reject your application outright.
2. Low deposit amount
When it comes to a deposit on a property, generally speaking, a lender will require you to have at least 20% saved. You may still be able to purchase a home with a 15%, 10% or even 5% deposit saved, but lenders will view this as risky, and if they are willing to offer you a home loan, you may be required to pay lenders mortgage insurance (LMI). This can add a considerable expense to the cost of setting up your loan.
If the amount you have saved for your deposit is not sufficient to meet your particular lender’s requirements, then your home loan application may be rejected. This may well be the case if other factors are also at play – for example, if the lender is also doubtful of your ability to meet your ongoing repayment obligations for the home loan.
3. Failure to meet serviceability requirements
While you may have a deposit saved for a home loan, banks and lenders will also be interested in your ability to service that loan – in other words, to make ongoing repayments in the months and years down the line.
When you apply for a home loan, banks and lenders will apply a serviceability test, taking into account factors including your income and stability of employment, your living expenses and your other debts and liabilities, as well as any assets you may have. They will also consider repayments at a higher interest rate. This rate is the housing loan rate plus a ‘serviceability buffer’, which is currently (by law) set at 3%. So, hypothetically, if you apply for a loan with a 5.50% advertised interest rate, the lender would test if you can service the loan (make your repayments) at 8.50%.
As interest rates rise and home loans become more expensive, serviceability requirements in Australia continue to tighten, and even if you believe you will be able to make your ongoing repayments, a bank or lender may not necessarily agree.
It may also be the case that your bank or lender would be willing to loan you money to purchase a property, but not the particular property you’ve applied to purchase, if they believe it to be beyond your means to make your loan repayments.
4. Lack of savings
As a component of your ability to repay your home loan, banks and lenders generally like to get a picture of your saving and spending habits. They will look for evidence of consistent saving, in order to convince themselves that you will be able to make your ongoing repayments on your loan, after paying your initial deposit.
For example, if you have been gifted your deposit amount by a family member, but your history of savings shows that you do not generally keep enough in your account to make your required repayments, then a lender may be hesitant to offer you the home loan product that you’ve applied for.
5. Unsuitable loan structure
It may be the case that a lender is unwilling to offer you the type of home loan you want. For example, some lenders offer interest-only home loans, which are loans that only require you to make interest repayments for a certain period of time, before you start paying off the principal of the loan.
These kinds of loans could work out cheaper in the short term for a borrower, but banks and home loan lenders may view them as risky, and may apply tighter lending criteria. Depending on your financial position, a lender may or may not be willing to offer you this type of loan.
Compare Home Loans (First home buyer with a variable rate) with Canstar
If you’re currently considering a home loan, the comparison table below displays some of the variable rate home loans on our database with links to lenders’ websites that are available for first home buyers. This table is sorted by Star Rating (highest to lowest), followed by comparison rate (lowest-highest). Products shown are principal and interest home loans available for a loan amount of $500,000 in NSW with an LVR of 80% of the property value and that offer an offset account. Consider the Target Market Determination (TMD) before making a purchase decision. Contact the product issuer directly for a copy of the TMD. Use Canstar’s home loans comparison selector to view a wider range of home loan products. Canstar may earn a fee for referrals.
The comparison rate for all home loans and loans secured against real property are based on secured credit of $150,000 and a term of 25 years.
^WARNING: This comparison rate is true only for the examples given and may not include all fees and charges. Different terms, fees or other loan amounts might result in a different comparison rate.
$3,000 when you refinance with a ME home loan. Minimum loan amounts and LVR restrictions apply. Offer available until further notice. See provider website for full details. Exclusions, terms and conditions apply.


Canstar is an information provider and in giving you product information Canstar is not making any suggestion or recommendation about a particular product. If you decide to apply for a home loan, you will deal directly with a financial institution, not with Canstar. Rates and product information should be confirmed with the relevant financial institution. Home Loans in the table include only products that are available for somebody borrowing 80% of the total loan amount. For product information, read our detailed disclosure, important notes and additional information. *Read the comparison rate warning. The results do not include all providers and may not compare all the features available to you.
Home Loan products displayed above that are not “Sponsored or Promoted” are sorted as referenced in the introductory text followed by Star Rating, then lowest Comparison Rate, then alphabetically by company. Canstar may receive a fee for referral of leads from these products.
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How to improve your next home loan application
If you have been rejected for a home loan application, then before you dust yourself off and try again, there are some proactive steps you can take to help get your finances in order and boost your chances of approval next time.
Wait until you’re ready to reapply
Depending on the circumstances in which you were rejected, it may be advisable to wait a while before applying again. Multiple credit applications in a short space of time can be reflected on your credit report, and can lower your credit score, making lenders more wary of loaning you money as they may perceive you as more of a risk.
While you may find that a different lender will approve your application after you are knocked back once, there is no guarantee. While the decision about whether to apply again right away will come down to your needs and the lender in question, it may be prudent to wait until your financial position is more favourable.
Work on fixing up your credit score
If your home loan application was rejected due to a poor credit score, then there are a number of steps you could take that may boost your credit score, to make yourself more appealing to lenders next time. Canstar has a rundown of some steps you can take to fix your credit score, but in brief, it is important to be conscious to:
- Pay any bills on time
- Pay existing loans and debts on time
- Think carefully before applying for any new credit products
- Only hold on to credit cards you can manage
- Check your credit report for inaccuracies
Keep in mind that it can take two to five years to fix your credit score in many cases, and up to seven in more extreme instances.
Understand your borrowing power
Your borrowing power is the amount of money you can afford to borrow from a lender. It is sometimes said that your borrowing power is a multiple of your salary, but there are actually multiple factors that go into determining it, including such considerations as your assets, liabilities, debts and your spending habits as well as the size of your deposit.
Canstar has a borrowing power calculator that you can use to get a picture of how much you might potentially be able to borrow for a home loan based on your income and expenses. Understanding your borrowing power can be important when it comes to applying for home loans, to make sure you are applying for a property within your price range.
Establish a pattern of saving
As mentioned, banks and lenders will look at your history of saving when you apply for a home loan, and if you can demonstrate a consistent pattern of saving, they may see you as less risky and be more likely to loan you money.
Cover image source: Voronaman/Shutterstock.com
This article was reviewed by our Deputy Editor, Canstar Amanda Horswill before it was updated, as part of our fact-checking process.

Alasdair Duncan is Canstar's Content Editor, specialising in home loans, property and lifestyle topics. He has written more than 500 articles for Canstar and his work is widely referenced by other publishers and media outlets, including Yahoo Finance, The New Daily, The Motley Fool and Sky News. He has featured as a guest author for property website homely.com.au.
In his more than 15 years working in the media, Alasdair has written for a broad range of publications. Before joining Canstar, he was a News Editor at Pedestrian.TV, part of Australia’s leading youth media group. His work has also appeared on ABC News, Junkee, Rolling Stone, Kotaku, the Sydney Star Observer and The Brag. He has a Bachelor of Laws (Honours) and a Bachelor of Arts with a major in Journalism from the University of Queensland.
When he is not writing about finance for Canstar, Alasdair can probably be found at the beach with his two dogs or listening to podcasts about pop music. You can follow Alasdair on LinkedIn.
The comparison rate for all home loans and loans secured against real property are based on secured credit of $150,000 and a term of 25 years.
^WARNING: This comparison rate is true only for the examples given and may not include all fees and charges. Different terms, fees or other loan amounts might result in a different comparison rate.
Up to $4,000 when you take out a IMB home loan. Minimum loan amounts and LVR restrictions apply. Offer available until further notice. See provider website for full details. Exclusions, terms and conditions apply.
Try our Home Loans comparison tool to instantly compare Canstar expert rated options.
The comparison rate for all home loans and loans secured against real property are based on secured credit of $150,000 and a term of 25 years.
^WARNING: This comparison rate is true only for the examples given and may not include all fees and charges. Different terms, fees or other loan amounts might result in a different comparison rate.