Australia | New Zealand

HOW WE GET PAID

How are any commissions, fees or other benefits calculated for providing the financial services?

Version: 11 May 2012

CANSTAR charges the following fees:

i. Data services – institutions, intermediaries, re-sellers and consumers – an annual subscription/flat rate according to the size of each user and their usage requirements;

ii. Data services – industry bodies, consumer bodies & regulators – this service may be a free service or is otherwise charged as commissioned research;

iii. Data related IT Services – institutions and intermediaries (including RateCity and Comparehealth). CANSTAR or a related company supplies data and provides IT services to Rate City, Comparehealth and others on commercial terms;

i. Financial product star ratings – institutions purchase a licence to promote their product star ratings. This licence is charged as an annual flat fee per product category;

ii. Commissioned Research – charged according to the time the research is expected to take and the level of complexity of the work (determined at a daily rate);

iii. Referral fees in respect of the referral from time to time of website users (at their request) to licensed financial services advisers and service providers in related areas such as credit reporting agency, cash back service provider.

iv. Product Reviews, Media Tables & Awards – there may be a fee for this service.

Will anyone be paid for referring me to you?

There are no fees payable for referrals made to us.

Read our full financial services guide.