2022 Most Satisfied Customers – Car Insurance Awards

2022 Most Satisfied Customers – Car Insurance, Roadside Assistance and Seniors Insurance Awards

Canstar’s Customer Satisfaction Awards are based on how satisfied customers are with a particular financial institution or insurance provider. They complement our Star Ratings and Awards, which are calculated by Canstar’s expert researchers.

Read on to see which car insurance providers had the most satisfied customers across Australia in 2022. We also reveal which roadside assistance customers and seniors insurance customers (which considers car and home insurance for over 60s) were the most satisfied.

July 2022

Numbers crunched by Canstar Researchers

Decisions
9,144
people engaged in consumer research*
Award winner
10
car insurance and roadside assistance winners
Award winner
1
seniors insurance winner

The winners of these 2022 Most Satisfied Customers Awards are:

Most Satisfied Customers – Car Insurance

Australia

Shannons

NSW

NRMA

VIC

CommInsure

QLD

Woolworths Insurance

WA

RAC

SA

RAA

Most Satisfied Customers – Roadside Assistance

NSW

NRMA

VIC

Budget Direct & RACV (joint winners)

QLD

RACQ

Most Satisfied Customers – Seniors Insurance

Shannons

Read methodology

Most Satisfied Customers – Car Insurance
Shannons
CommInsure
NRMA
RAA
Woolworths Insurance
Most Satisfied Customers – Roadside Assistance
Budget Direct
NRMA
RACV
RACQ
Most Satisfied Customers – Seniors Insurance
Shannons

Which car insurance, roadside assistance and seniors insurance providers have the most satisfied customers in 2022?

Canstar has announced the results of its Most Satisfied Customers Awards for car insurance, roadside assistance and seniors insurance in 2022. Find out more about which providers had the happiest customers this year.

*Three waves of consumer research across multiple award categories.

Most Satisfied Customers Car Insurance 2022 - hub page