2020 Most Satisfied Customers - Banking Awards
2020 Most Satisfied Customers - Banking Awards
Canstar’s Customer Satisfaction Awards are based on how content customers are with a particular financial institution or insurance provider, and complement our Star Ratings and Awards that are calculated by Canstar’s expert researchers. Read on to find out which eligible bank, major bank and customer owned bank had the most satisfied customers in Australia this year.
Released August 2020
2020 Most Satisfied Customers - Banking Awards
Most Satisfied Customers - Bank
- ING
Most Satisfied Customers - Customer Owned Bank
- Greater Bank
Most Satisfied Customers - Major Bank
- NAB
Numbers crunched by Canstar Researchers
7,976
customers surveyed
3
Award-winning providers
What are customers looking for from their bank in 2020?
Most Satisfied Customers - Bank
Most Satisfied Customers - Customer Owned Bank
Most Satisfied Customers - Major Bank
