2023 Pet Insurance Awards
Canstar's 2023 Pet Insurance Awards
Australia’s largest comparison site, Canstar, releases its
2023 Pet Insurance Star Ratings and Awards.
Released: 14 September, 2023
About the Pet Insurance Awards
Canstar’s Pet Insurance Awards recognises the providers delivering outstanding value pet insurance products to Australian consumers.
Separately, our Most Satisfied Customers Award are based on how content consumers are with their pet insurance provider, and complements Canstar’s Star Ratings and Awards.
You can learn more about our Award process in our Pet Insurance Award methodology and Customer Satisfaction Award methodology.
Numbers crunched by Canstar Researchers
- 31 providers assessed
- 127 products rated
- 8 consumer profiles considered
- 4 Outstanding Value Award winners
- 788 consumers surveyed
- 1 Most Satisfied Customers Award
Read our methodology →
View the full Star Ratings results →
View all Star Ratings and Awards →
About this year’s awards
To determine the winners, pet insurance accident & illness and accident & illness with routine care policies are assessed using our sophisticated ratings methodology unique to Canstar. Our Star Ratings are designed to help Australians narrow their search by providing a shortlist of products that have been assessed and ranked.
About the Award winners
(Winners are listed alphabetically)
Knose
Pet Insurance – Outstanding Value Award
Knose retained its Outstanding Value Award for another year. Knose was assessed by our Canstar Researchers to have a high level of pet insurance cover at a competitive price and added flexibility.
Medibank
Pet Insurance with Routine Care – Outstanding Value Award
Along with its flexibility with its choice for the level of cover, Canstar Researchers found Medibank’s pet insurance with routine care to offer a well-balanced policy with affordable premiums and comprehensive coverage.
Pet Insurance Australia
Pet Insurance – Most Satisfied Customer Award
Pet Insurance Australia earned Canstar’s Most Satisfied Customer Award, reflecting its strong performance in overall satisfaction, as well as areas such as value for money, customer service and effective communication. This recognition is a testament to their dedication and the positive feedback from customers in Canstar’s annual customer satisfaction survey.
Petinsurance.com.au
Pet Insurance with Routine Care – Outstanding Value Award
Maintaining an Outstanding Value Award, Petinsurance.com.au continues to offer a comprehensive level cover for its pet insurance with routine care at a competitive price point.
Pets On Me
Pet Insurance – Outstanding Value Award
Canstar Researchers found Pets On Me was a standout performer this year, offering high-value policies at an affordable price point and standout performance in the Cat, Small Dog and Large Dog profiles considered.
Petsy
Pet Insurance – Outstanding Value Award
With increased flexibility around its policy customisation, Petsy were found by Canstar Researchers to offer consumers well-rounded pet insurance policies rich in features while at a competitively affordable price point.
Does Canstar rate other products?
Insurance
Accounts and Transfers
About Canstar
Canstar also has insights and information about financial products and services generally. You can find out about topics such as: interest rates, buy now pay later (BNPL), business products and tax. You may also be interested in discovering more about calculators and resources, such as our rate checker and free credit score tool, to help you with your financial decision-making.
FAQs
About: Josh Sale, Ratings Manager
Bachelor of Commerce, Economics/Finance dual major, Griffith University. Master of Data Science, Strategy and Leadership, RMIT (ongoing studies)
Joshua Sale is responsible for developing the methodology and delivering Canstar’s flagship Star Ratings, as part of Canstar’s Research team. With tertiary qualifications in economics and finance, he enjoys helping Australians find more suitable financial products by transforming complex calculations into a consumer-friendly Star Rating that explains the values and benefits of different financial products.
As one of Canstar’s company spokespeople, Joshua has participated in print, radio and broadcast interviews with the likes of the Australian Financial Review, news.com.au and Money magazine, along with other leading media outlets, discussing topics such as home loan equity, banking incentive schemes, digital wallets and wider finance trends.
Joshua is known for his ability to simplify complex products and technical information, crunching the data into meaningful insights for consumers about finance. He has analysed several consumer markets across banking, insurance and wealth, and is keenly interested in various topics, ranging from how Australians interact with their superannuation funds, to the dynamic nature of the health insurance market, and collecting and redeeming credit card reward points.
Joshua believes that knowledge is the first step towards empowerment. Even while studying, he facilitated peer-assisted study sessions for economics, and represented his University’s Business School in an academic committee.
You can follow Josh on LinkedIn, and Canstar on Twitter and Facebook.