Online and Mobile Banking Awards 2020

Online and Mobile Banking Awards 2020

The Canstar Online and Mobile Banking Awards use a sophisticated award methodology, unique to Canstar, that compares the features offerings on a wide range of online and mobile banking platforms across Australia. The two Awards recognise institutions which offer quality online and mobile services to enhance customer experience.

Canstar’s Online and Mobile Banking Awards are awarded to the Bank of the Year and the Customer Owned Institution of the Year, which considers mutual banks, credit unions and building societies. In each of these two categories, the institution which cumulatively receives the highest score across the areas of consideration receives the Online Banking Award or Mobile Banking Award.

Released June 2020

2020 Online and Mobile Banking Awards

Bank of the Year - Online and Mobile Banking

  • Commonwealth Bank

Customer Owned Bank of the Year - Online and Mobile Banking

  • Beyond Bank

Numbers crunched by Canstar Researchers

Institution_icon1
82
institutions assessed
Winner Canstar Icon
2
Award winners

Learn more about what this year’s Online and Mobile Banks of the Year are doing right when it comes to digital dollar-handling

Commonwealth Bank and Beyond Bank have swept this year’s Online and Mobile Banking Awards again – here’s how they did it.

About Star Ratings

Canstar's Star Ratings are unique. We evaluate literally thousands of products from hundreds of financial institutions. Our expert researchers analyse every product by comparing price and features to determine what represents value.