Health Insurance Star Ratings and Awards 2020

Health Insurance Star Ratings and Awards 2020

Canstar’s Private Health Insurance Star Ratings and Awards consider three separate types of health insurance policy (hospital cover, extras cover and packaged hospital and extras cover). The ratings process for each of these involves a unique methodology that evaluates policies and providers based on their pricing and features.

Released November 2020

2020 Award Winners

National Winners

  • Bupa
  • HCF
  • Medibank

State Winners (NSW)

  • Bupa (Hospital)
  • HCF (Extras)
  • Westfund (Package)

State Winners (NT)

  • Bupa (Hospital)
  • HCF (Extras + Package)

State Winners (Qld)

  • HCF (Hospital)
  • Health.com.au (Extras)
  • Westfund (Package)

State Winners (SA)

  • Bupa (Hospital + Package)
  • ahm (Extras)

State Winners (Tas)

  • HCF (Hospital, Extras + Package)

State Winners (Vic)

  • Latrobe (Hospital + Package)
  • Health.com.au (Extras)

State Winners (WA)

  • Bupa (Hospital)
  • HCF (Extras + Package)

Numbers crunched by Canstar Researchers

Read Methodology
Institution_icon1
27
providers considered
Data Canstar Icon
476
consumer profiles
Health Insurance Canstar Icon
2,904
hospital policies
Health Insurance Canstar Icon
2,900
extras policies
Health Insurance Canstar Icon
8,062
package policy combinations
Winner Canstar Icon
3
national winners
Winner Canstar Icon
6
state winners

What makes for an Award-winning health insurance policy?

Find out how Canstar rated health insurance policies and decided on its Health Insurance Award winners for 2020.

Health insurance star ratings

Award Winners

National Winners
BUPA: Outstanding Value Award Winner | Canstar
HCF wins Canstar Outstanding value award
Medibank: Outstanding Value Award Winner | Canstar
State Winners (NSW)
BUPA: Outstanding Value Award Winner | Canstar
HCF wins Canstar Outstanding value award
Westfund logo
State Winners (NT)
BUPA: Outstanding Value Award Winner | Canstar
HCF wins Canstar Outstanding value award
State Winners (Qld)
HCF wins Canstar Outstanding value award
Health.com.au logo
Westfund logo
State Winners (SA)
BUPA: Outstanding Value Award Winner | Canstar
ahm logo
State Winners (Tas)
HCF wins Canstar Outstanding value award
State Winners (Vic)
Latrobe logo
Health.com.au logo
State Winners (WA)
BUPA: Outstanding Value Award Winner | Canstar
HCF wins Canstar Outstanding value award

About Star Ratings

Canstar's Star Ratings are unique. We evaluate literally thousands of products from hundreds of financial institutions. Our expert researchers analyse every product by comparing price and features to determine what represents value.