Canstar has researched and rated 19 overseas money transfer providers, with Citi receiving a 5 star rating for outstanding value. Find out more about Citi

Citi wins Canstar 5 star award for outstanding value international money transfers

Transferring money overseas is a multi-billion dollar industry and for those who transfer money either regularly or as a one-off event, finding an outstanding-value deal is crucial. In 2016 Canstar has researched and rated 19 overseas money transfer providers, with Citi achieving a 5 star rating.


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Who is Citi

An Approved Deposit Institution (ADI) Citibank was one of the first foreign banks to open in Australia. Citi in Australia is part of Citigroup, one of the world’s largest financial services organisations – with a presence in more than 100 countries  – so it’s natural that international money transfer would be something that they do quite well!

What international money transfer features are offered?

Canstar’s 2016 audit of the money transfer features offered by Citi, conducted in August and September   2016, uncovered the following online money transfer features offered:

  • $25 transfer fee for branch transactions
  • Transfers available by the following means:
    • Online
    • Branch
  • 16 Currencies available including:
    • US Dollar
    • Hong Kong Dollar
    • Great Britain Pound
    • New Zealand Dollar
    • Japanese Yen
    • Singapore Dollar
    • Euro
    • Indian Rupee
    • Swiss Franc
  • Transfer limits:
    • $100,000 daily online transfer limit
  • Daily exchange rates
  • 24/7 Telephone helpline (Citi Customer service)


Citi Canstar 5 star rating

Citi has achieved a 5 star rating since Canstar commenced its international money transfer research in 2013, and has again been successful in 2016 with a strong offering of both price and features.

Citi remains the highest-rated approved deposit institution (ADI) in Canstar’s 2016 ratings.

Hot tip: A little bit of homework goes a long way when it comes to exchange rates and transfer fees, so you should compare your shortlist of institutions before picking one. Every institution costs something, but you can make sure that more of your money goes where it should – to your recipient, not your institution.

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Written by: Justine Davies