Lost card? No stress with ANZ digital wallets

 

ANZ has announced a new service that relieves the pain of losing a bank card.

Most of us have experienced the frustration of losing a credit or debit card.

It all starts when you open your wallet or purse to find that the card is missing. After a thorough pocket pat down and/or a rummage through a bag or two, your heart rate increases.

You might begin to panic as you wonder if it was stolen. Scary thoughts cross your mind of someone happily payWaving or PayPassing with your card to buy as many things as they can in a short space of time.

You know you should cancel your card immediately.

This will protect your finances, but you’ll usually have to wait a week or so until you receive a replacement card from the bank, which can be a hassle.

Instant lost card replacement with ANZ digital wallets

ANZ recently announced that customers who report their cards as lost or stolen will have their replacement card details automatically updated onto their digital wallet.

This means they can continue to use Apple Pay or Android Pay to make purchases.

ANZ Managing Director Products Australia, Katherine Bray said ANZ customers report around 670,000 cards as lost or stolen each year.

“We know waiting for a new card to arrive can be a real inconvenience,” Bray said.

“Now our customers can keep using their digital wallet, whether it’s Apple Pay or Android Pay, to make purchases while they wait for the new physical card to arrive in the mail.

“For many customers their smartphone is now the primary way they do their banking, including making purchases, so we’re working hard to keep improving their mobile experience with changes like this.”

According to ANZ, about 8.3 million transactions were made across the bank’s digital wallets last year.

What digital wallet service is available for my bank?

ANZ is the only major bank in Australia to offer both Apple Pay and Android Pay for its banking customers. It also has its own mobile pay service.

Westpac offers Android Pay, while the Commonwealth Bank and National Australia Bank only offer cardless pay options via their smartphone apps.

At the time of writing, these are the Australian banking institutions that offer Android Pay, Apple Pay or Samsung Pay:

Android Pay

  • American Express
  • ANZ
  • Bank Australia
  • Bank of Sydney
  • Bankwest
  • Bendigo Bank
  • Beyond Bank
  • Big Sky Building Society
  • CAPE Credit Union
  • Catalyst Money
  • Central West Credit Union
  • Community First Credit Union
  • Credit Union Australia
  • Credit Union SA
  • Defence Bank
  • EECU
  • First Option Credit Union
  • Goldfields Money
  • Goulburn Murray Credit Union Co-Op
  • Holiday Coast Credit Union
  • Horizon Credit Union
  • Illawarra Credit Union
  • ING Direct
  • Intech Credit Union
  • Laboratories Credit Union
  • Macquarie Bank
  • Maritime, Mining & Power Credit Union
  • MyState Bank
  • Northern Beaches Credit Union
  • Northern Inland Credit Union
  • P&N Bank
  • People’s Choice Credit Union
  • Police Bank
  • QT Mutual Bank
  • Queenslanders Credit Union
  • Select ENCOMPASS Credit Union
  • South West Slopes Credit Union
  • Sydney Credit Union
  • Teacher’s Mutual Bank
  • The Mac Credit Union
  • The Rock Credit Union
  • WAW Credit Union Co-Operative
  • Westpac
  • Woolworths Employees’ Credit Union
  • Wyong Shire Credit Union

ANZ (American Express credit cards, MasterCard credit cards, Visa credit and debit cards)

  • American Express
  • ANZ (MasterCard credit cards, Visa credit and debit cards) 
  • Bank Australia
  • Bank of Sydney
  • Beyond Bank Australia
  • Big Sky Building Society Ltd.
  • CAPE Credit Union Ltd.
  • Central West Credit Union Ltd.
  • Community Alliance Credit Union Ltd.
  • Community First Credit Union Ltd.
  • Credit Union SA Ltd.
  • CUA
  • Defence Bank
  • EECU Ltd.
  • First Option Credit Union
  • Goldfields Money Ltd.
  • Goulburn Murray Credit Union
  • Horizon Credit Union
  • Holiday Coast Credit Union Ltd.
  • Intech Credit Union Ltd.
  • Laboratories Credit Union Ltd.
  • Lombard Finance
  • Maritime Mining & Power Credit Union Ltd.
  • MyState Bank Ltd.
  • Northern Inland Credit Union
  • Once Credit
  • P&N Bank
  • People’s Choice Credit Union
  • Police Bank
  • QT Mutual Bank
  • Select Encompass Credit Union Ltd.
  • South West Slopes Credit Union
  • Sydney Credit Union Ltd.
  • Teachers Mutual Bank
  • The Mac
  • Warwick Credit Union Ltd.
  • WAW Credit Union
  • Woolworths Employees’ Credit Union
  • Wyong Shire Credit Union

Samsung Pay

  • American Express
  • Citi
Similar Topics:

Share this article

Enjoyed reading this article?

Sign up to receive more news like this straight to your inbox

By subscribing you agree to the Canstar Privacy Policy.

Thanks for signing up!

Good things are coming your way.