More for less: Investors the winners

• Average brokerage costs fall across all investment amounts over past 12 months
• Investors demanding sophisticated online functionality

The environment for online share trading platforms is increasingly competitive and for investors this results in the dual benefit of lower trading prices and ever-improved online functionality.

“Consumer behaviour, the economy and technology advancements are all contributing to the changing landscape in the online share trading industry,” said Canstar General Manager – Wealth, Josh Callaghan.

“Consumers have become accustomed to using their mobile devices to research and buy everything from a $500 television to a $500,000 home loan and they expect the same functionality from their online share trading platform. The rise of fintech has put powerful tools into the hands of investors in the form of research, reporting and investment ideas. As a result, online share trading platforms have had to look at ways of incorporating some of those new features into their platform in an attempt to retain customers. At the same time they have also had to sharpen their pricing. Investors really are getting more for less now.”

Trading prices

The cost of brokerage is a fundamental element of online share trading and the good news for consumers is that the average cost per trade continues to fall for both high-value and low-value trades alike.

As the table below details, the average cost of placing a $100,000 trade has fallen by an average of just over $8 over the past seven years, representing a decrease of 7.76%. The cost of placing a $5,000 trade has also fallen – more modestly in dollar terms (a $6.99 decrease) but more substantially in percentage terms (a 27.74% decrease).

What investors want

Based on the search data of more than 11,000 visitors to Canstar’s comparison tables in the first few months of this year, it’s apparent that share traders want to be able to trade anytime, anywhere. Traders want access via internet or phone, but they also want email support to be available.

Nearly 1 in 3 traders indicated that they were looking for a dynamic trading platform and more than one in three are looking for live pricing. Daily market reports are also highly valued.

“The historically low interest rate environment coupled with a large base of retirees has forced a number of them to look beyond traditional cash investments and into equities,” said Mr Callaghan.

“This provides the challenge for online share traders to find the balance between education rich, easy-to-use solutions with the high end features that traders expect. In practicality, this has drawn a line down the middle of the industry with some targeting the mum and dad investors and others focused on the trader. Some offer a range of platforms to suit all types of investor.”

CMC Markets makes it 6 years in a row

Staying ahead of the pack in the current era of fintech challengers and increased investor expectation is no small feat; CMC Markets has achieved this feat for an impressive six year in a row, once again taking the Canstar Online Share Trading – Broker of the Year Award and receiving a 5 star rating for Outstanding Value in all investor profiles assessed by Canstar.

“CMC have once again proven that they are the industry benchmark when it comes to offering an outstanding value online share trading platform,” said Canstar Head of Research, Mitchell Watson.

“This is the sixth year in a row in which CMC has achieved our overall Outstanding Value Online Share Trading award. They have been able to achieve this by offering platforms that are suitable for a casual trader right through to a day trader. Their offering is complimented by low brokerage rates which tier down as an investor trades.

“Through the CMC platform investors can gain access to a large number of charting options, company research, functions that assist with tax reporting and for those starting out a list of education material and options to help them on their investment journey.”

Responding to the Award, Andy Rogers, Head of Stockbroking at CMC Markets said that each year investors are demanding best value coupled with greater online functionality.

“Our premium online trading platform has redefined the Australian online share trading market and set new industry standards across technology, in addition to customer service and value,” he said.

“Each year investor expectations continue to increase. They consistently tell us that they enjoy using new features such as advanced conditional orders such as trailing take profit/stop loss because they provide them with a competitive edge.”

According to Mr Rogers, some of the most popular online resources on the CMC Markets share trading platform are the Morningstar quantitative equity reports and theScreener equity reports with star & risk ratings.

“Having multiple sources of information for clients to review and cross reference means they feel more confident about validating their investment and trading decisions,” he said.

Responding to customer demand, Mr Rogers said that CMC Markets is introducing a new mobile app in the third quarter of this year, to complement its existing Stockbroking and Pro platforms. Built in-house, the new mobile app will enhance the current offering to clients who want the flexibility to trade from their mobile.

Outstanding Value platforms

In addition to the overall national Award, Canstar has awarded other specific platforms a 5 star rating for Outstand Value in various consumer categories. The platforms and providers that have achieved a 5 star rating are as follows:

Casual Investor profile

CommSec           Share Trades Internet Preferred

Westpac              Integrated Account

nabtrade             Silver

CMC Markets    Classic Account

Active Investor Profile

nabtrade             Silver

Westpac              Integrated Account

CMC Markets    Classic Account

Trader Profile

CMC Markets    Classic Account

OpenMarkets    IRESS Trader

CMC Markets    Premium Trader Account

The Online Share Trading report can be downloaded here.

For further information:

Justine Davies

Finance Editor & Commentator

Ph. (07) 3837 4151

justine.davies@canstar.com.au

About Canstar

Canstar provides Australia’s interactive online research service in consumer and business finance. Founded in 1992, Canstar Pty Limited is Australia’s researcher of retail finance information for over 250 institutions such as Banks, Building Societies, Credit Unions, Finance Companies, Brokers, Mortgage Originators, Life Companies and finance related Internet Portals. Canstar customers use the extensive database for competitor analysis as well as a means of disseminating their product range. Canstar also distributes this information to print and electronic media for publication and to Agents, Accountants, Brokers and Internet Portals for use in advising their clients.

What are the Canstar star ratings?

Canstar researches, compares and rates the suite of banking and insurance products listed below. Results are freely available to consumers who use the star ratings as a guide to product excellence. The use of similar star ratings logos also builds consumer recognition of quality products across all categories. Please access the Canstar website at www.canstar.com.au if you would like to view the latest star ratings reports of interest.

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