Woolworths Home & Contents Insurance

Woolworths home and contents insurance

Woolworths Insurance is a provider of home insurance, landlord insurance, car insurance, life insurance, travel insurance, and pet insurance.

“Australia’s fresh food people since 1987.”

Policy Options: What Woolworths home insurance covers

The inclusions below represent a selection of what is covered. Additional conditions may apply to different features. CANSTAR is not making any suggestion or recommendation to you about this product.  Please ensure that you read the product disclosure statement to determine all the current policy options and inclusions for the product you are considering.

Home and Contents

  • Liability cover for damage to other people and their property caused by an incident at your home connected to you owning or living there, up to $20 million.
  • Damage or loss of your home building and its contents caused by fire, storm, rainwater, flood, burst pipes, earthquake, damage from impact and industrial unrest, vandalism, and theft, up to sum insured (some limits apply).
  • Choose from Standard or Comprehensive level of cover.
  • Accidental glass breakage including windows and mirrors covered with Standard; accidental damage to building or contents also covered with Comprehensive.
  • Demolition and removal of debris, up to $10,000 (Standard) or $15,000 (Comprehensive).
  • Replacement of locks and keys after break-in, up to $500 (Standard) or $1,000 (Comprehensive).
  • Temporary accommodation while your home is unliveable, for up to 12 months or 10% of sum insured.
  • Temporary accommodation for pets while your home is unliveable, up to $500 (Standard) or $1,000 (Comprehensive).
  • Funeral expenses as a result of an insured event, up to $5,000 (Standard) or $10,000 (Comprehensive).
  • Damage to trees and plants, up to $750 (Standard) or $1,500 (Comprehensive).
  • Discharge of mortgage fees if your building is a total loss, up to $1,000 (Standard) or $2,000 (Comprehensive).
  • Emergency storage of contents while building is being repaired or rebuilt, up to reasonable costs.
  • Optional cover for fusion damage (burn-out of electrical motors), up to $1,000 (Standard) or $2,000 (Comprehensive).
  • Optional cover for accidental loss or damage of portable valuables while at and away from home, up to limit specified in policy.
  • Discounts available at the time of writing: Buy a combined home and contents policy by 29 February 2016 to save up to 20% on your premium and receive a $100 WISH gift card.

Building Only

  • Liability cover for damage to other people and their property caused by an incident at your home connected to you owning or living there, up to $20 million.
  • Damage or loss of your home building caused by fire, storm, rainwater, flood, burst pipes, earthquake, damage from impact and industrial unrest, vandalism, and theft, up to sum insured (some limits apply).
  • Choose from Standard or Comprehensive level of cover.
  • Accidental glass breakage including windows and mirrors covered with Standard; accidental damage to building also covered with Comprehensive.
  • Demolition and removal of debris, up to $10,000 (Standard) or $15,000 (Comprehensive).
  • Replacement of locks and keys after break-in, up to $500 (Standard) or $1,000 (Comprehensive).
  • Temporary accommodation while your home is unliveable, for up to 12 months or 10% of sum insured.
  • Temporary accommodation for pets while your home is unliveable, up to $500 (Standard) or $1,000 (Comprehensive).
  • Funeral expenses as a result of an insured event, up to $5,000 (Standard) or $10,000 (Comprehensive).
  • Damage to trees and plants, up to $750 (Standard) or $1,500 (Comprehensive).
  • Discharge of mortgage fees if your building is a total loss, up to $1,000 (Standard) or $2,000 (Comprehensive).
  • Optional cover for fusion damage (burn-out of electrical motors), up to $1,000 (Standard) or $2,000 (Comprehensive).

Contents Only

  • Liability cover for damage to other people and their property caused by an incident at your home connected to you owning or living there, up to $20 million.
  • Damage or loss of your home contents caused by fire, storm, rainwater, flood, burst pipes, earthquake, damage from impact and industrial unrest, vandalism, and theft, up to sum insured (some limits apply).
  • Choose from Standard or Comprehensive level of cover.
  • Accidental damage to contents covered with Comprehensive.
  • Replacement of locks and keys after break-in, up to $500 (Standard) or $1,000 (Comprehensive).
  • Temporary accommodation while your home is unliveable, for up to 12 months or 10% of contents sum insured.
  • Funeral expenses as a result of an insured event, up to $5,000 (Standard) or $10,000 (Comprehensive).
  • Emergency storage of contents while building is being repaired or rebuilt, up to reasonable costs.
  • Damage or loss caused by theft, storm, flood, rainwater, or impact while contents are temporarily stored away from home, up to 20% of sum insured.
  • Damage or loss caused by theft, storm, flood, rainwater, or impact while contents are in transit when moving house, up to 20% of sum insured with Comprehensive cover only.
  • Automatic cover in your new home when you move, for sum insured up to 14 days.
  • Damage or loss of guests’ contents caused by an insured event, up to $500 (Standard) or $1,000 (Comprehensive).
  • Contents in your home office, up to $5,000 (Standard) or $10,000 (Comprehensive).
  • Outdoor contents stored outside, up to $4,000 (Standard) or $8,000 (Comprehensive).
  • Spoilage of perishable food, up to $500 (Standard) or $1,000 (Comprehensive).
  • Tools of trade, up to $1,000 (Standard) or $2,000 (Comprehensive).
  • Optional cover for fusion damage (burn-out of electrical motors), up to $1,000 (Standard) or $2,000 (Comprehensive).
  • Optional cover for portable valuables while at and away from home, up to limit specified in policy.

Landlord Insurance

  • Liability cover for damage to other people and their property caused by an incident at the property you own, up to $20 million.
  • Damage or loss of building and contents landlord owns or is responsible for, caused by fire, storm, rainwater, flood, burst pipes, earthquake, damage from impact and industrial unrest, vandalism, and theft, up to sum insured.
  • Malicious acts and theft by tenants or tenants’ guests, up to $35,000, or 20% of sum insured for building claim, or sum insured for contents claim.
  • Loss of rent while building is unliveable, up to 12 months, or 10% of sum insured, or actual loss.
  • Damage or loss to furniture and furnishings provided by landlord for tenant’s use.
  • Removal of debris, up to $10,000.
  • Outdoor contents stored outside, up to $500.
  • Optional cover for rent default up to $20,000 or 10 weeks’ rent and legal expenses up to $1,000.
  • Optional cover for fusion damage (burn-out of electrical motors), up to $1,000.

Policy Benefits: Why choose Woolworths Insurance

  • Discounts and incentives: At the time of writing, Woolworths offers a $100 Woolworths gift card for every person who buys a home insurance policy with them (offer ends 29 February 2016).
  • Online discount: Buy insurance online to receive up to 10% off the first year’s premium.
  • Claims process: Woolworths Insurance has a 24/7 phone helpline for claims.
  • Premium cost-reducing measures: Choose Standard instead of Comprehensive insurance to reduce your premium. You can also increase your excess to reduce your premium.
  • Payment methods: Pay by the month at no extra cost.

About Woolworths Insurance

Woolworths are best known for their supermarkets, but they are also now the trusted insurer for many Australian drivers. Woolworths Insurance was founded in 2011, after the successful launch of Woolworths Money credit cards in 2008.

According to Woolworths Insurance, 81% of homeowners and renters don’t have adequate home and contents insurance. 74% of renters in Australia have no insurance at all.

Woolworths does not have its own general insurance licence from APRA, so its insurance offerings are underwritten by Hollard Insurance Company, one of the largest insurers in Australia. Woolworths employs over 198,000 people across Australia.

How Woolworths supports the community

  • Charitable contributions: Woolworths donates over $47 million each year in cash donations and volunteer hours. Their partnerships include:
    Fresh Food Rescue to donate 1,300 tonnes of food to charity
    Earn and Learn to provide equipment for schools
    Fresh Food Future to invest in sustainable Australian agriculture
    The Salvation Army to provide emergency relief for natural disasters
    New Zealand Countdown Kids Hospital Appeal

How Woolworths supports the environment

  • Woolworths recently completed their 2007-2015 goals:
  • Reduce carbon emissions by 40%, bringing emissions back to 2006 levels – 33% reduction achieved as of 2014.
  • Reduce water use by 200 million Litres per year by 2010.
  • Zero food waste to landfill by 2015, down from 252,000 tonnes per year – 20% reduction (40,000 tonnes) achieved as of 2014.
  • Sourcing to be ethical and sustainable, animal cruelty free, fair labour, and Fairtrade by 2015.

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  Written by: TJ Ryan