NRMA Home & Contents Insurance

NRMA home and contents insurance

NRMA is a provider of home insurance, landlord insurance, renter’s insurance, holiday rental insurance, car insurance, travel insurance, life insurance, income protection insurance, funeral insurance, and business insurance.

“It’s insurance, NRMAde better.”

Policy Options: What NRMA home insurance covers

The inclusions below represent a selection of what is covered. Additional conditions may apply to different features. CANSTAR is not making any suggestion or recommendation to you about this product.  Please ensure that you read the product disclosure statement to determine all the current policy options and inclusions for the product you are considering.

Home and Contents (note that NRMA offers two policy options)

  • Liability cover for damage to other people and their property caused by an incident at your home connected to you owning or living there, up to $20 million.
  • Damage or loss of your home building and its contents, caused by fire, break-in, vandalism, or weather events such as flood, storm, and earthquake, up to sum insured.
  • Demolition and removal of debris.
  • Credit card theft and identity theft up to $1,000 for Home policy and up to $5,000 for Home Plus policy
  • New for old replacement of contents.
  • Temporary accommodation for up to 12 months while your home is unliveable for Home policy and up to 24 months for Home Plus policy
  • Optional cover for accidental damage, fusion damage (burn-out of electrical motors), and portable valuables for the Home cover, all of these things are included in the Home Plus cover
  • Optional Pet Lover’s Pack covers up to $2,000 for vet costs if your cat or dog gets hurt in an accident.
  • Option to upgrade to Home Plus.

Building Only

  • Liability cover for damage to other people and their property caused by an incident at your home connected to you owning or living there, up to $20 million.
  • Damage or loss of your home, garage, shed, fence, and in-ground pool, caused by fire, break-in, vandalism, or weather events such as flood, storm, and earthquake, up to sum insured.
  • Demolition and removal of debris.
  • Optional cover for accidental damage and fusion damage (burn-out of electrical motors) this only applies for Home cover.
  • Option to upgrade to Home Plus.

Contents Only

  • Liability cover for damage to other people and their property caused by an incident at your home connected to you owning or living there, up to $20 million.
  • Damage or loss of your contents caused by fire, break-in, vandalism, or weather events such as flood, storm, and earthquake, up to sum insured.
  • New for old replacement of contents.
  • Inclusions: Furniture, furnishings, carpets and rugs; electrical items; home theatre equipment; clothes and shoes; bedding, towels and other manchester; toys and sporting equipment; handyman tools; gardening equipment.
  • Optional cover for accidental damage and fusion damage (burn-out of electrical motors).
  • Option to specify higher values for expensive items, such as jewellery cover up to $2,500, which can be increased.
  • Optional cover for portable valuables, such as phone and laptop; portable valuables are covered without having to list them on your policy.
  • Optional Pet Lover’s Pack covers vet costs if your cat or dog gets hurt in an accident, up to $2,000.
  • Option to upgrade to Home Plus.

Renter’s Contents Only

  • Liability cover for damage to other people and their property up to $20 million, caused by an incident at your home connected to you living there.
  • Damage or loss of contents caused by fire, break-in, weather events including flood, storm, and earthquake, up to sum insured.
  • New for old replacement of contents.
  • Optional cover for accidental damage and fusion damage (burn-out of electrical motors).
  • Optional cover for portable valuables, such as phone and laptop; portable valuables are covered without having to list them on your policy.
  • Optional Pet Lover’s Pack covers vet costs if your cat or dog gets hurt in an accident, up to $2,000.
  • Option to upgrade to Home Plus.

Landlord Insurance

  • Landlords can choose between home building and contents, building only, or contents only policies for their investment properties.
  • Excludes boarding houses, hostels, hotels, motels, commercial buildings, display homes, and commercial farm buildings.
  • Liability cover for damage to other people and their property caused by an incident at the property you own, up to $20 million. Exclusions include asbestos removal, pollution control, and animals on the property.
  • Damage or loss of building and contents landlord owns or is responsible for, up to sum insured. Damage may be caused by fire, break-in, and weather events, theft and attempted theft by tenants, or malicious vandalism or damage by tenants.
  • Rental income protection, including cover for rent default up to $5,000 and associated legal costs up to $5,000, plus loss of rent of up to 12 months if the property is uninhabitable due to damage.
  • New for old replacement of contents.
  • Limits on replacement of contents: Lawn mowers $500; televisions $2,000; stereo systems and game consoles $2,000; other electrical items $2,000.
  • Limited cover for contents left in the open air, up to 20% of sum insured.
  • Contents Exclusions: Plants, trees, animals, computers, clothes, collections, jewellery, money, cameras, phones, sporting equipment, tools of trade, artworks, goods kept for sale or display, and vehicles.

Policy Benefits: Why choose NRMA

  • Online quotes: Get a quote online in minutes.
  • Claims process: NRMA has a 24/7 phone helpline for claims. In an emergency, we can organise an urgent payment to cover necessities such as food and clothes.
  • Extensive cover: You’re covered for break-in and theft even if you leave a window or door unlocked in your home. This NRMA ad and this one show you why.
  • Lower your premium: NRMA provides loyalty discounts the longer you stay with them, and a No Claims Bonus for all home insurance policies.
  • Repairs: Lifetime guarantee for authorised repair work on your home.
  • Cover the things you love: You can cover your pets when you choose a Home Insurance policy and add the optional Pet Lover’s Pack. Your drone is automatically covered if you have a Contents Only or Home and Contents policy.
  • Home Plus option: Option to upgrade any home insurance policy to Home Plus, which provides NRMA’s highest level of cover. Up to 25% safety net on top of building’s sum insured and contents’ sum insured, for extra costs to rebuild your home and replace contents if needed. Automatic cover for accidental damage and fusion damage. Temporary accommodation for up to 2 years. Damage to plants and trees up to $2,000. Identity theft up to $5,000.
  • Holiday rental insurance: NRMA are one of the only insurers in Australia to provide extra home and contents insurance for owners wanting to make money by renting out their property as a holiday rental through house swaps and sites such as Airbnb and Stayz, through their short-term ShareCover insurance policy. Covers damage caused by your guest including theft, malicious damage, accidental damage, and personal liability claims. Policies from as little as $4/night.

About NRMA

NRMA Insurance was established in 1925 by the National Roads and Motorists’ Association, in order to provide car insurance to members in NSW and the ACT. In 1995, they added Queensland to the mix as well. NRMA is the trusted insurer for millions of Australians, and they employ 400 people in Queensland alone.

NRMA Insurance became a sub-agency of Lloyd’s of London so that they could offer home insurance policies as well.

You can download the NRMA Insurance App on the Apple iTunes Store or Google Play for Android.

NRMA is now part of the Insurance Australia Group (IAG), the largest general insurers in Australia and New Zealand. NRMA often uses memorable songs in their TV ads, such as this one.

How NRMA supports the community

  • Community grants program: Since 2003, NRMA has been supporting 150 different Australian community organisations every year to make their communities safer and stronger.
  • Broncos: NRMA Insurance sponsors everyone’s favourite men in red – the Brisbane Broncos.
  • SES: Major corporate supporter of the NSW State Emergency Service (SES).

How NRMA supports the environment

  • Reduced carbon footprint by 30% since 2006.
  • Reduced carbon dioxide equivalent emissions by 5% per year since 2009.
  • Reduced water consumption.
  • Reduced electricity consumption by 16% in 2014 alone.
  • IAG Group is a signatory to the UN Environment Program’s Finance Initiative, meaning they have to report on how they are achieving benchmarks and regularly get feedback from stakeholders.

Compare Home and Contents Insurance

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Compare Contents Only Insurance

 Written by: TJ Ryan