Comprehensive Car Insurance in NSW

Looking for car insurance in NSW? Find out everything you need to know here.

NSW Comprehensive Car Insurance

Are you a New South Wales resident shopping around for comprehensive car insurance? You’ve come to the right place. CANSTAR compares and rates comprehensive car insurance policies available in NSW by taking into account both price and features. Following in-depth analysis and assessment, CANSTAR gives out a star rating to the policies each year. CANSTAR researchers award five stars to the comprehensive car insurance policies that offer outstanding value to consumers.

In their most recent rating in May 2016, CANSTAR rated 51 NSW policies from 46 providers. You can view the star ratings for car insurance policies available in NSW for your age and gender by hitting the compare button below.

Compare Car Insurance in NSW

Average Cost of Comprehensive Car Insurance in NSW

New Car Insurance in NSW

According to CANSTAR research in May 2016, these are the average comprehensive car insurance premiums in NSW with a new car (registered in 2014 or more recently):

New Cars
Average comprehensive car insurance premiums for NSW drivers (new car)
Driver profile Annual premium
Family $2,345
45+ years old $868
30-44 years old $1,007
25-29 Female $1,202
25-29 Male $1,298
Under 25 Female $2,310
Under 25 Male $2,607
Source: CANSTAR, May 2016. Premiums rounded down to nearest dollar

Older Car Insurance in NSW

Our researchers also calculated the average NSW comprehensive car insurance premiums for drivers who own an older car (pre-2008).

Used cars
Average comprehensive car insurance premiums for NSW drivers (older car)
Driver profile Annual premium
Family $2,292
45+ years old $780
30-44 years old $903
25-29 Female $847
25-29 Male $909
Under 25 Female $2,069
Under 25 Male $2,353
Source: CANSTAR, May 2016. Premiums rounded down to nearest dollar

NSW Comprehensive Car Insurance vs Other Levels of Cover

Like every other state and territory, NSW requires all car owners to have compulsory third party (CTP) or ‘green slip’ insurance as a bare minimum level of coverage.

This is how the coverage varies between different levels:

Type Damage to your car Damage to other people’s property (e.g. other cars) Damage or loss caused by theft of your car Injuries or death to other people in an accident
Compulsory third party Cross Cross Cross Tick
Third party property Cross Tick Cross Cross
Third party property, fire and theft Cross Tick Tick Cross
Comprehensive Tick Tick Tick Cross

A comprehensive car insurance policy can give you the most peace of mind, but comprehensive coverage can vary between different providers. That’s why CANSTAR rates NSW policies on value as well as price.

Comprehensive car insurance – features CANSTAR looks for

Car insurance isn’t just about price – the cheapest car insurance policy isn’t necessarily going to give you the level of insurance cover you need. Some of the features that CANSTAR looks for when assessing the value of car insurance in NSW includes:

Policy Benefits & Options
After Accident Care Towing after accident, vehicle returned after repairs, Taxi fares covered after accident, Emergency accommodation after accident, Accident cleanup benefit/public liability cover, max
Repairs Repair for excess outlay, lifetime guarantee, choose own licenced repairer, genuine parts, help locating spare parts
Windscreen Cover No-excess windscreen claim, extra cost
Other Cover Personal effects covered in accident, Key replacement/recoding benefit if lost/damaged, Trailer/contents cover, Baby capsule/child seat cover, Death benefit.
Rental Car Rental car included – after theft/accident, additional cost, max days/cost daily for rental car
Roadside Assistance Roadside Assist offered, extra cost
Standard Company Terms
Exclusions Accidental damage, vandalism, fire/explosion, theft/attempted, hail, flood, storm, war
Company Terms Agreed/Market value, New-for-new, Same cover for substitute car
Application/Claims Process & Support
Application Process Can apply online, over phone, in branch
Claims Process Can lodge claim online, over phone, in branch, via mobile app
Support 24 hour helpline, phone assistance no of days per week/hours per day for claims/application, weather alerts
Policy Terms
Excess Options Min/Max excess, default excess in each state, nil excess, non-nominated driver excess, windscreen excess, discount for higher excess
Premiums Monthly payment, discount for additional driver age restriction, online discount, low km discount, no claims discount, multi-policy discount, discount for good driving
Eligibility Minimum/Maximum entry age (These are new questions this rating required for information purposes only –whether to score them and the weight to assign, if any, is to be raised next rating)
Customer Claims Satisfaction
Customer Claims Satisfaction A survey is conducted measuring quality of service provided during claims

You can find out more about car insurance claims satisfaction here.

Providers

In alphabetical order, these are the 46 car insurance providers that CANSTAR rates for NSW:

1300 Insurance 1Cover Direct  Insurance
1st for Women AAMI
AI Insurance Allianz Australia
ANZ AON
APIA Aust Seniors Insurance Agency
Australia Post Bendigo Bank
Bingle BOQ
Budget Direct Bupa Insurance
cashback CGU
Coles Insurance Commonwealth Bank
Dodo Insurance GE Money
GIO Guild Insurance
HBF Financial Services HSBC
Hume Bank ibuyeco
Just Car Insurance Kmart Tyre & Auto Service
NAB National Seniors
NRMA Insurance OnePath
Over Fifty Insurance Ozicare
People’s Choice Credit Union Progressive Direct
QBE Real Insurance
St.George Bank Suncorp Bank
Virgin Money Westpac
Woolworths YOUI

2016 NSW Award Winner – Budget Direct

Outstanding value car insurance NSW

In the 2016 rating for Car Insurance, Budget Direct was the State Award Winner for NSW. This award recognises insurers that offer outstanding value across all the different star ratings profiles (e.g family, male 25-29 etc.) within NSW.

For 10 years running, Budget Direct is also CANSTAR’s National Award Winner.

For more information on how we do our ratings and judge our awards, read our car insurance methodology here (PDF).

What do NSW drivers want in a car insurance policy?

Based on the thousands of searches on CANSTAR’s car insurance comparison table each year, our data demonstrates that NSW drivers really appreciate policies that allow them to insure their cars at either agreed or market value. With regards to after accident care, NSW drivers strongly value a free repair service in their policy.

NSW usage of the features filter on CANSTAR’s car insurance comparison table between 1st January 2016 to the 10th of September 2016:

Features:

  • Agreed or market value: 30.13%
  • Pay monthly at no extra cost: 19.76%
  • Roadside Assistance: 14.55%
  • Cover for unnamed drivers: 12.65%
  • Reduction for driver’s age: 11.71%
  • 24 hour help line: 6.27%
  • Extra cost for roadside assist: 4.28%
Note: Percentage values represent the distribution of usage of this filter
Feature Explanation
Agreed or market value The policy allows the driver to insure their car at either agreed or market value.
Pay monthly at no extra cost The premium can be paid in monthly instalments without costing you more than it would if you were paying it annually.
Cover for unnamed drivers The insurance covers drivers of the vehicle that aren’t named on the policy.
Reduction for driver’s age The policy allows holders to reduce the premium by putting an age restriction on who’s insured to drive the car.
24 hour help line The insurance provider has someone to speak to over the phone at any time of the day.

NSW usage of the after accident care filter on CANSTAR’s car insurance comparison table between 4th January 2016 to the 15th of July 2016:

After Accident Care:

  • Free repair service: 40.20%
  • Can lodge claim online: 30.95%
  • Emergency repairs available: 28.55%
Note: Percentage values represent the distribution of usage of this filter
Feature Explanation
Free repair service Other than the excess payment, there’s no cost for repair when you make a claim.
Can lodge claim online A claim on the policy can be made over the internet through the provider’s website/app.
Emergency repairs available The policy allows immediate repairs to be made to the car (up to a certain cost) to help you get home or to a service station.

NSW Road statistics

The below statistics were sourced from the Australian Bureau of Statistics and Transport for NSW:

  • How many cars? New South Wales is the state with the most registered motor vehicles. There’s around 5.4 million of them registered in the state (as at 31 January 2016), which makes up for almost 30 percent of the 18.4 million motor vehicles in Australia.
  • How many road deaths? With so many cars, NSW also often has the most road deaths in the country. In the year ending July 2016, there were 391 fatalities on NSW roads – representing over 30 percent of the total fatalities around the country (1,292).
  • Road fatality factors: Out of the 359 fatal crashes in NSW during the 12 months ending August 2016, 158 were associated with speeding (44 percent), 67 with fatigue (18.7 percent), and 51 with alcohol (14.2 percent).
  • Mobile phone usage: According to a 2015 CANSTAR Blue survey, 26% of NSW drivers admit to texting while driving. 14% admit to using social media while driving. 31% have made/received a phone call (without hands free) while driving. (Source: CANSTAR Blue)
  • Crash hotspots: There were 18,818 casualties on NSW roads in the year ending July 2016. By RMS Region, this was where they took place:
RMS Region 12 Months Ending Jul, 2016
Sydney 10,918
Northern 1,865
Hunter 2,427
Southern 1,890
South West 652
Western 1,066
Source: Transport for NSW

NSW Crime Statistics

The price of the premium you pay for car insurance is influenced by a range of factors. Obviously, the higher the likelihood of you making a claim, the higher your premium will be.

A high crime rate in your suburb, for example, can result in a higher premium.

Car Theft

According to the NSW Bureau of Crime Statistics and Research (BOSCAR), there were 13,198 incidents of motor vehicle theft in NSW during the year to June 2016.

These were the worst hit areas:

5 Worst NSW Areas for Car Theft By Count (Year to June 2016)
LGA Number of recorded incidents
Blacktown 808
Bankstown 502
Liverpool 495
Lake Macquarie 483
Penrith 470
Source: BOSCAR
5 Worst NSW Areas for Car Theft By Rate (Year to June 2016)
LGA Rate per 100,000 population
Dubbo 531.6
Cessnock 471.1
Cobar 410.9
Wellington 408.7
Narromine 408.5
Source: BOSCAR

Theft from vehicle

BOSCAR stats also show that there were 39,848 incidents of theft from a motor vehicle across NSW in the year to June 2016.

These were the worst hit areas:

5 Worst NSW Areas for Theft From Vehicle By Count (Year to June 2016)
LGA Number of recorded incidents
Blacktown 2,307
Newcastle 1,860
Sydney 1,627
Liverpool 1,285
Parramatta 1,266
Source: BOSCAR
5 Worst NSW Areas for Theft From Vehicle By Rate (Year to June 2016)
LGA Rate per 100,000 population
Dubbo 1,873.8
Armidale Dumaresq 1,642.5
Coonamble 1,491.1
Newcastle 1,162.3
Maitland 1,109.5
Source: BOSCAR

NOTE: A car insurance policy usually won’t cover the items stolen from your vehicle but it may cover any damage to the vehicle if it was broken into.

NSW Road Weather Dangers

While you’re less likely to experience a tropical cyclone in NSW than Queensland or the Northern Territory, NSW is still quite prone to severe hailstorms and flash flooding.  In the alpine regions, such as the Snowy Mountains, snow and ice can also pose a danger on the roads. Bushfires are also a threat throughout the state. All of these weather hazards could damage or write-off your car.

In terms of insured losses, the costliest natural disaster in Australian history actually took place in NSW. This was the devastating 1999 Sydney hailstorm which had insurance losses of over $1.7 billion. In 2011 the Insurance Council of Australia said that if this event was to impact present society the losses would be around $4.3 billion.

According to Budget Direct, the top three hail hotspots in NSW for the 2013/2014 storm season were Armidale, Port Macquarie and Coffs Harbour. Armidale was also ranked as the top hail hotspot in Australia, with Port Macquarie second and Coffs Harbour fourth. In these areas you might expect to pay higher car insurance premiums.

Most comprehensive NSW car insurance policies will cover loss or damage to your vehicle as a result of hail, storm, flood and fire, but be sure to check the PDS.

Compare Car Insurance Policies in NSW

Written by: Dominic Beattie