Coles Car Insurance

Coles Car Insurance

Coles Financial Services is a provider of car insurance, home insurance, landlord insurance, life insurance, and credit cards.

“Down, down, prices are down…”

Policy Options: What Coles car insurance covers

The inclusions below represent a selection of what is covered. Additional conditions may apply to different features. CANSTAR is not making any suggestion or recommendation to you about this product.  Please ensure that you read the product disclosure statement to determine all the current policy options and inclusions for the product you are considering.

Comprehensive Plus

  • Liability cover for damage to other people’s vehicles and property up to $20 million.
  • Damage to your car, including accidental damage, storm, fire, flood and hail, up to either the agreed value or market value.
  • Theft of your car.
  • New-for-new replacement if your car is stolen or written off within its first 2 years.
  • Lifetime guarantee on repairs through National Partnered Repairer Network.
  • Taxi costs are covered up to $250.
  • Covers hire car after accident or theft, up to $90/day for unlimited days.
  • Covers emergency repairs, towing, and accommodation after an accident.
  • One excess-free windscreen claim is covered.
  • Covers a trailer or caravan attached to your car.
  • Covers personal property in your car for damage or theft up to $500, including up to $250 for each mobile phone or GPS device.
  • Coverage for aby capsules or child seats in your car up to $500.
  • Replacement of car keys if they are stolen up to a cost of $1,000.
  • Replacement of your groceries if they are damaged in an insured event or stolen from your car, up to $400.
  • flybuys EXTRA POINTS: Collect up to 1 extra flybuys point for every dollar you spend at Coles supermarkets.

Exclusions:

  • Roadside assistance (available as an optional extra).

Comprehensive

  • Liability cover for damage to other people’s vehicles and property up to $20 million.
  • Damage to your car, including accidental damage, storm, fire, flood and hail, up to either the agreed value or market value.
  • Theft of your car.
  • Damage caused by uninsured drivers.
  • Covers a hire car after theft, up to $50/day for up to 14 days, with the option of a hire care after theft also.
  • New-for-new replacement if your car is stolen or written off within its first 2 years.
  • Lifetime guarantee on repairs through National Partnered Repairer Network.
  • Covers emergency repairs, towing, and accommodation after an accident.
  • Optional cover for one excess-free windscreen claim.
  • Coverage for a trailer or caravan attached to your car.
  • Coverage for personal property in your car for damage or theft up to $500.
  • Coverage for baby capsules or child seats in your car up to $500.
  • Replacement of car keys if they are stolen up to a cost of $1,000.
  • Replacement of your groceries if they are damaged in an insured event or stolen from your car, up to $200.
  • flybuys extra points: Collect up to 1 extra flybuys point for every dollar you spend at Coles supermarkets.

Exclusions:

  • No cover for windscreen (available as optional extra).
  • No cover for roadside assistance (available as optional extra).
  • No cover for taxi costs.

Third Party, Fire and Theft

  • Liability cover for damage to other people’s vehicles and property up to $20 million.
  • Theft of your car.
  • Fire damage to your car.
  • Damage caused by uninsured drivers up to $3,000.
  • Lifetime guarantee on repairs for insured events and damage caused by uninsured drivers through National Partnered Repairer Network.

Third Party Property Damage

  • Liability cover for damage to other people’s vehicles and property up to $20 million.
  • Damage caused by uninsured drivers up to $3,000.
  • Lifetime guarantee on repairs for damage caused by uninsured drivers through National Partnered Repairer Network.

Policy Benefits: Why choose Coles Financial Services

  • Price beat guarantee: At time of writing Coles Financial Services have a price beat guarantee for drivers 25 years old or over who switch their comprehensive policy.
  • Online discount or Flybuys discount: 10% discount for buying insurance online, or Flybuys members save 15% and can earn points every time they pay their premium.
  • Additional drivers: Policy is still valid if the driver in the accident is not a nominated driver listed on the policy.
  • Claims process: Coles Financial Services has a 24/7 phone helpline for claims.
  • Premium cost-reducing measures: You can specify an age restriction on drivers (25 years and older) to reduce your premium. You can choose a higher excess to reduce your premium. Usual inclusions with other providers (windscreen, car hire) are optional extras with Coles to reduce your premium.

About Coles Financial Services

Coles began in 1914 as a discount store with the slogan “nothing over 2/6”. They branched out into financial services in the 21st century. Coles Financial Services is underwritten by some of the biggest financial service providers in Australia.

You may have seen the “Little Red Quote” ads on TV advertising their car insurance, showing real examples of how much money you could save.

You can download the Coles Insurance Claims Assistant App on the Apple iTunes store.

How Coles supports the community

  • Charitable contributions: Coles follows the international London Benchmark.
    In 2014-2015, Coles’ direct support of charity partners was $36.55 million, and their customers, team members, and suppliers raised an additional $7.24 million.
    Coles’ national charity partners are:
    RedKite for children with cancer
    Bravery Trust for veterans and their families
    SecondBite and FoodBank for feeding disadvantaged Aussies
    Red Dust for Indigenous youth
    Guide Dogs Australia for the blind, and
    the Cancer Council’s Daffodil Day for cancer research
  • Australian-grown: 96% of fruit and vegetables and 100% of meat, milk and eggs are Australian sourced.
  • Animal cruelty ethics in suppliers: All beef meat has no added hormones; all chicken meat comes from RSPCA approved farming; all pork is sow stall free; all Coles brand eggs are cage-free; all Coles brand seafood comes from sustainable fisheries and aquaculture farms.
  • Fairtrade ethics for workers: Coles won the 2014 and 2013 awards for Fairtrade Retail Chain of the Year. The production of Coles’ MIX Apparel clothing brand is outsourced to Cambodia, so Coles provides a free healthy meal every day to each of their 850 workers at the AbleMax factory, to make sure they get enough nutrition.

How Coles supports the environment

  • Reduced greenhouse gas emissions by 15.9% since 2011.
  • Reduced energy use by 4% since 2009.
  • Reduced disposed waste by 17.6% since 2011, by replacing cardboard and polystyrene packing with 54 million plastic crates in 2014.
  • Increased recycling by 26.3% since 2011, including the REDcycle bins for customer recycling of plastic packaging (find a bin near you).

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 Written by: TJ Ryan